Manager - Venue Operations

Football Australia is situated on the lands of the Gadigal people of the Eora Nation.
We acknowledge the histories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples and commit to building a brighter future together.
Football in Australia is a melting pot of approximately 2 million participants represented by over 200 different cultures, we are proud to be the most diverse and globally connected sport within the Australian sporting landscape.
This diversity in culture, ideas, and experience makes us strong and prepares us to achieve our vision to 'be a leading football nation where everyone is inspired to live and love the game'.
To achieve this, we live by our company values which include:
Impact On & Off the Field: Challenge the way we think and do to seek ways to grow the impact football has, influence industry thought leaders.Inclusive & Diverse Football for all: Football is embedded in the nation's social fabric, follows the story of Australia, be accessible for all.A United Team: Bringing people together to unleash the power of football and to deliver the vision, we bring the team spirit to the game.Trust: Building trust across the whole football community, be trusted custodians of the game, act with integrity and objectivity.WHAT WE OFFER At Football Australia we want to look after our people and below are just some of the many benefits of joining our team:
Wellbeing & Lifestyle leavePaid Parental leave in addition to statutory government offeringVolunteer leaveEmployee Assistance Program (EAP)Workplace Banking ProgramSocial Activities such as 5-a-side futsalABOUT THE ROLE The Manager - Venue Operations, is responsible for managing and coordinating the Women's Asian Cup 2026 (WAC26) venue operation activities and to provide comprehensive end to end support to the entire team and event.
Reporting to the General Manager - Venues, the role coordinates, leads and guides the event delivery teams, external contractors, suppliers and venue incumbent staffing groups.
This role requires a strategic thinker with exceptional time management, prioritisation and communication skills, a thorough understanding of event delivery policies and procedures and an ability to collaborate with the business on best practice event delivery methodology.
This is a contract-based role ideal for a dynamic and experienced event professional with a proven track record in venue management for large-scale, temporary events.
Duties & Responsibilities: Lead and manage the venue operations team, including temporary staff, volunteers, contractors, and security personnel.Supervise recruitment, training, and scheduling of on-site personnel, ensuring all staff are well-prepared to deliver high levels of service.Development of procedures and protocols to support event delivery, comply with local regulations and satisfy event owner requirements.Ensure all logistical requirements are met, including layout, facilities, signage, and utilities, with a focus on efficiency and effectiveness.Manage crowd flow, security, emergency protocols, and overall operational logistics during the event.Develop and oversee the event's parking plan, including the allocation of spaces for different groups (VIPs, staff, attendees, vendors, etc.
), emergency vehicles, and accessibility needs.Assist in the development of a waste management plan that aligns with the event's scale and sustainability goals.Maintain regular communication with event coordinators, caterers, and other stakeholders to ensure smooth catering operations throughout the event.Oversee the venue's operational budget for the duration of the event, ensuring all financial targets are met.Working closely with the event time lead at the Stadiums, track and manage all stadium based operational on-costs, including contracts with vendors, service providers for LOC, service providers for the Stadiums and subcontractors.Act as the primary point of contact for Venue based management team for operational planning and discussions.Act as primary point of contact internally to support all Program Areas design and operational requirements.Support and maintain clear communication with event sponsors and partners to ensure that their needs are met and any special requests are handled.Support relevant health, safety, and security protocols in accordance with event requirements and local regulations.Support and assist development of emergency plans and procedures.Assist internal stakeholders to coordinate the teardown of venue operations, ensuring that all vendors and equipment are removed on time and in accordance with event schedules.Conduct post-event evaluations with the event team and stakeholders, providing feedback on venue operations.Prepare a detailed post-event report, including operational successes, challenges, and recommendations for future events.Minimum Requirements: Minimum of 7 years of venue management or event operations experience, with a focus on large-scale, temporary, or one-off events.Proven ability to manage the logistics and operations of high-profile events within tight timelines.Experience managing diverse teams, contractors, and vendors in a fast-paced, high-pressure environment.Exceptional organisational, project management, and problem-solving abilities.Strong leadership and people management skills with the ability to motivate and manage temporary or part-time staff.Excellent communication and negotiation skills, with a focus on maintaining positive relationships with stakeholders.Ability to work effectively under pressure, adapt quickly to changing circumstances, and manage multiple priorities.Knowledge of health and safety regulations, crowd management, and venue compliance.Strong analytical skills and ability to think outside of the box to deliver on objectives.Self-motivated, able to work autonomously.Thrives in a team environment and is able to build and leverage relationships with all stakeholders.Is enthusiastic with a can-do attitude and a real desire to add value.Additional Requirements: Full working rights in Australia.Working with children check (paid/employee) or state-based equivalent.National Police Check.International Criminal History Record for each country (other than Australia) in which you have resided for 12 months or more in the last 10 years (if applicable).Out of hours and weekend work as required.Click APPLY NOW to submit your application, including a cover letter and current resume.
Application Closing Date: 4 December 2024 Football Australia are an equal opportunity employer committed to providing a safe working environment that embraces and values child safety, diversity, and inclusion.
Our values and behaviours support and encourage an environment that sees its people drive impact on and off the pitch, are trusting in each other, united to achieve and embrace an inclusive environment.
We encourage applications from people who identify as female or non-binary, Aboriginal or Torres Strait Island people, people with disabilities and people with culturally and linguistically diverse backgrounds.
If you require support or advice with your application, please contact us.
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