The Manager, Triage & Resolution is responsible for the co-ordination & management of:The Triage & Resolution Team which comprises of 2 sub teams.Coordinate the receipt, risk assessment, categorisation & resolution of complaints, enquiries, & other matters.
The role is accountable for ensuring the activities of the CIT team are conducted in compliance with OHO policies & procedures, as well as meeting legislative requirements.Maintaining strong relationships with key external stakeholders, & in particular the Australian Health Practitioner Regulation Agency (AHPRA) & ensuring the CIT team work effectively within QLD's co-regulatory framework is a key element of the position.Joint consideration with the Australian Health Practitioner Regulation Agency (AHPRA).Strategic approaches to ensuring high level administrative decision making & quality assurance functions.The role description will outline any qualifications, licences and specific requirements of the role.
If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.APPLICANTS ARE REQUESTED TO APPLY ONLINE - scroll down and click the 'APPLY ONLINE' button.Please note any documents attached to Smart Jobs should be in Microsoft Word or PDF format.
Please do not upload zipped files.Occupational group: Health - Health Service Support#J-18808-Ljbffr