We have a great opportunity for someone to join the team on a 12-month parental leave contract with a view to permanent!
Reporting to the Senior Manager of Subscription Growth, this role plays a pivotal role in the success of our core consumer subscription business across all our brands, with a focus on improving commercial and customer metrics.
The Manager Subscriber Servicing is responsible for delivering and optimising the subscriber value management (book management) program across the portfolio, as well as customer communication relating to service issues.
The role is responsible for ensuring plans for the portfolio are built out to achieve business targets, measuring the performance of these brands and keeping key stakeholders informed.
This diverse role requires an outcome-focused critical thinker who is comfortable in spreadsheets with high-level formulas, with both strong analytical and written skills, and who is capable of building excellent relationships across a number of key business units and stakeholders.
Who are you? 5+ years in equivalent role Collaborative self-starter and motivated individual with a bias for action who enjoys a fast-paced dynamic environment A critical thinker who can digest complex data Excellent analytical, planning and problem-solving skills Well-developed project management and stakeholder engagement skills Strong verbal and written communication skills Excellent accuracy and attention to detail Advanced Excel skills News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients, and communities.
Thanking them for the great things they do daily, for the greater good of Australia.
Our benefits include:
Exclusively ours – Access to publications and products from across the News Corp family Health & wellbeing – Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices) Time off – News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave. Helping you grow – Development opportunities (including diversity and inclusion – focused education series) and recognition Financial wellbeing – Support on making the most of your money Perks & discounts – Exclusive offers across a range of products and services Giving back – Make a difference to our communities. Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' rooms Who are we? News Corp Australia is evolving in response to the expectations and challenges of the digital world in which we now live.
We have an amazing opportunity to reinvent our industry and redefine the future of media in Australia.
We are passionate about what we do and are proud of our heritage of world-class journalism and entrepreneurial spirit.
Our environment is supportive and friendly, we encourage innovation, collaboration and creative thinking.
If you thrive on being challenged and enjoy working in a fast-paced stimulating environment, come and join us on this incredible journey.
What's next? Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers
Our Commitment to Diversity, Equity and Inclusion – We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve.
Our people make us unique and we all have a story.
We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply.
Inclusion is important to us and we want everyone at News to bring their whole selves to work.
If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.
If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know.
For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the DEI section. Category: State & Community Mastheads
We are proud to be Australia's most impactful media group, we're even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.
With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.
Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic.
We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.
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