Exciting Role - Permanent, Full-time, Brisbane CBD | Develop collaborative relationships with departmental program leaders to address identified performance issues and work with the HHSs to develop and implement remedial action plans.
The role
This role involves ensuring the effective management of service agreements between the Department of Health and a designated cluster of Hospital and Health Services (HHSs). The role requires adherence to defined service quality standards, health and safety policies, and procedures to ensure the delivery of high-quality, safe services. You will act as the primary point of contact for HHSs, managing performance against KPIs, and addressing any disputes or issues that arise regarding service agreements. The role also requires a solid understanding of state and national health funding models, including activity-based funding.
In this position, you will collaborate closely with senior executives and system managers, establishing strong professional relationships to address critical issues within the HHSs and facilitating appropriate responses. Additionally, you will contribute to the design of service agreements that clearly define the services, quality, and value expected from the Department of Health, while engaging with the State-wide service planning branch to align service agreements with future infrastructure expansion and health needs assessments.
The successful person
To excel in this role, you will bring significant management and organizational expertise, with a track record of success at a senior level within a large, decentralized, and complex service delivery environment. You should also have strong skills in analyzing, interpreting, and cross-referencing complex data sets, identifying emerging patterns, and using this information to effectively manage performance.
Strong communication skills are essential, including the ability to produce detailed reports, deliver presentations, and communicate verbally on complex or sensitive topics to a diverse range of stakeholders.
About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
The Healthcare Purchasing and System Performance (HPSP) Division purchases public health and social services from service providers to optimise health gains, reduce inequalities, and maximise the health system's efficiency and effectiveness. HPSP ensures health funding is used effectively to meet government priorities and achieve performance objectives outlined in agreements and contracts arising from purchasing decisions. As part of the commissioning role, the Division has responsibility for investing nearly $18 billion on behalf of the State and managing community services contracts to the value of approximately $280 million.
Benefits
• A fast-paced, challenging and supportive environment
• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development
How to apply
To apply for this opportunity:
• Please submit your resume (including the details of two referees), and
• A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.
Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies.
#J-18808-Ljbffr