Manager, Product Management – Card Payments & ProcessingThe role is part of the Global Product Management team for Mastercard Gateway working in the Processing domain which owns card payment processing engine and ecommerce and card present product propositions.Are you passionate about online payments and intricacies of card processing? Do you feel comfortable working through a very specific execution challenge one day and convincingly present a strategic roadmap to senior stakeholders the next day? Are you excited about joining an experienced and accomplished team that is helping create the future of payments acceptance at Mastercard?Role• Work with a cross-functional team of engineers, solution architects, marketing, and commercialization product managers to build and run online card payment product, the core processing platform, and all aspects of its scalability, reliability, security, and compliance.• Ensure we are solving the right problems in a way that delivers value to our global customer base and is viable for Mastercard Gateway.• Articulate vision for card payments, evangelize & execute on near to medium-term strategy.• Effectively document the business requirements, understand business processes, prioritize the team's backlog balancing short-term tactical with medium-term strategic priorities.• Define and document the problem, scope, functional specifications and requirements, use cases, and success criteria for new functionality.• Create test plans for new capabilities, documentation, and work closely with go-to-market teams to deliver working features.• Optimize existing business processes focusing on reducing processing errors and improving transaction processing time.• Be the subject matter expert on core payment processing, provide guidance to the engineering and commercial product teams to drive value to global customers.All About You• 6+ years as an individual contributor in a product or business analyst role, with a track record of delivering excellent results.• Strong expertise and experience in card payment processing, understanding of the market landscape and having the ability to connect the technical drivers with business ones.• Value collaboration and prefer building long-term partnerships with your colleagues but you can speak up, disagree, and debate rigorously when required.• Natural empathy for customers shapes the way you think about building and launching products.• Can talk about the customer value of a new feature with the business teams as well as discuss technical solution trade-offs with the engineering team.• Excellent verbal and written communication skills. You can simplify complex problems and requirements to make them more accessible to a wider audience.• Strong stakeholder management skills in a matrix organization – you can influence, persuade, and get things done without having the formal authority over other teams and people.Why are you the right candidate for this role?
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