Manager, Performance And Operations

Details of the offer

Organisation: Department of Transport and Planning
Occupation: Other
Reference: 6089
About the Role The Department of Transport and Planning is seeking an experienced Manager, Performance and Operations to lead the contract and commercial management for the MR5 tram contract. This role ensures full-value delivery across all contract reform areas and Enhanced Operational Performance Regime (EOPR) obligations.
As Manager, you will oversee performance reporting, conduct trend analysis, and support funding proposals for the Victorian State Budget as needed. You'll also play a key role in promoting a high-performance, inclusive culture and exemplify DTP's values within the organisation.
This is an exciting opportunity for a driven professional to enhance contract effectiveness and operational success within Victoria's public transport framework.
Project Management - Manage and oversee contract assurance, performance and reporting obligations for performance and operations, ensuring appropriate work processes and procedures are followed to effectively manage the franchise and operator contracts.Strategy - Lead the management of the contract and commercial functions of the performance and operations areas of the tram MR5 contract.Operator Compliance – Manage assurance and performance obligations for the performance and operations areas of the MR5 contract and develop performance data and metrics to provide regular detailed performance reporting.Authoritative Advice – High quality, authoritative strategic, commercial and contractual advice provided to the Associate Director Contract Management to support transport portfolio objectives and respond to emerging and/or complex issues.Leadership – Provide effective leadership and support and lead in a dynamic and constantly changing environment. Staff are engaged with high levels of cohesion and commitment and are delivering on the services required.Key Selection Criteria DTP is seeking a highly skilled Manager to lead contract and commercial management for the MR5 tram contract, ensuring full-value delivery and compliance with key reform and performance obligations. This role requires expertise in innovation, continuous improvement, and creating team environments where creativity is encouraged.
As Manager, you will implement strategic improvements, leveraging critical thinking to identify and resolve recurring issues, delivering measurable outcomes that enhance operational effectiveness. You'll translate objectives into projects, applying governance and risk management practices to maximise success. Additionally, your strong leadership in stakeholder management and persuasive skills will drive consensus, ensure collaboration, and advance DTP's strategic goals.
This is an exceptional opportunity for a proactive leader ready to make an impactful contribution to Victoria's public transport infrastructure.
Qualifications and Experience Mandatory Experience in the oversight and management of complex commercial contracts.A strong understanding of the principles of contract and commercial management and assurance.Experience in working with senior leaders internally and externally.Tertiary qualification in contract management, accounting or a related discipline.An understanding of the public transport environment would be highly advantageous.What we offer Meaningful work making Victorian communities more accessible and liveable.Professional growth and development opportunities across the department and the wider Victorian Public Service.A hybrid working model focused on collaboration and teamwork.Optimal work-life balance initiatives including flexible working arrangements.We prioritise the development of a safe and inclusive culture.Culture Value We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritise the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
How to Apply Create an account by clicking the 'Apply' button and follow the prompts.
For help, click here for a Quick Reference Guide on how to apply.
Applications close 11.59pm on Thursday, 28th November 2024. All Applications should include a resume and a cover letter. For further information about the role please contact Sharn Enzinger – Executive Director, Metro Tram via ******.
Please include a resume and cover letter. All applications must be submitted through the online portal. We're unable to consider email or manual applications at this time.
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.
Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.

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Nominal Salary: To be agreed

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