Manager - Packaging ExperienceApply locations: Sydney, NSW, Australia; Singapore, Singapore
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: JR_034517
Manage the design and implementation of packaging solutions across our portfolio of products, systems, and spares.
Let's talk about the team
We're designers, inventors, and innovators. Solving real problems for real people, always on the lookout for better. Changing 250 million lives by 2025 is demanding, but it also rewards bright, passionate, original thinking and hardworking people.
Let's talk about the role
Within the newly formed Customer Experience group, joining the Hardware Experience team, the role of Manager – Packaging Experience will support our mission to change lives and transform how we deliver our products to the people we serve. The role will lead and nurture a diverse, collaborative, and hardworking team of designers, engineers, and creatives focused on delivering a Packaging Experience that supports our best-in-class product and experience.
This role will bring opportunities for continual learning and development while helping to define our strategy, enabling tech, and process to achieve our vision and sustainability response.
Responsibilities Product Team InfluenceLead the research, design, testing, and production-implementation of new product packaging.Proactively track industry trends, technologies, materials, and developments with a strong focus on sustainable packaging solutions.Ensure compliance with ResMed quality systems and standards, developing requirements pertaining to packaging.Ensure the team works to regulatory requirements such as the FDA and MDR.Nurture and develop talent to build packaging capability for ResMed.Organisational InfluenceProvide packaging design and development leadership, consultation, and strategy to management; leveraging insight, experience, and knowledge.Contribute significantly to organizational objectives directly affecting the customer experience for products.Design for a positive impact on ResMed's sustainability targets, including but not limited to product carbon impact, product and packaging recycling, and global freight and logistics.Elevate packaging experience within the business, guiding and mentoring others to ensure a unified approach and methodology.Market InfluenceWork towards the aspiration that ResMed's packaging portfolio is recognized as industry best practice.Support ResMed's product and experience vision.Set new industry standards for holistic customer experience and sustainability in packaging.Let's talk about you: To excel as Manager – Packaging Experience, you will need to be a strong communicator with a logical and methodical approach to problem-solving and a proven ability to understand complex requirements from a diverse customer base. The skills of a great Manager – Packaging Experience should also include:
Customer-first MindsetDeep understanding of our customers' experiences and the role packaging plays, with the passion to continuously evolve and influence the way we design and develop packaging.
Strategic & Visionary ThinkingDevelop and execute a packaging solutions portfolio that is strategically aligned with the company's global business objectives, while appreciating cultural nuances and preferences in different regions.
Inspirational LeadershipAble to inspire teams through a deeply considered vision that empowers individuals and teams, igniting enthusiasm and fostering collaboration.
Technical ProficiencyStrong understanding of packaging design and development principles, materials, and processes. Ability to nurture and coach these capabilities and keep abreast of emerging trends.
Ability to InfluenceInfluence the organization to drive customer-centric and sustainable packaging, focused on design excellence.
To get us really excited, you will have the above attributes and the following qualifications and experience:
Experience in new product or packaging development and volume manufacturing environment.Manufacturing process and materials knowledge for diverse types of packaging solutions.Knowledge of design for manufacturing (DFM) and design for assembly (DFA).Working within a strict quality system and regulatory environment.Experience or readiness to lead and develop a team.Degree or tertiary qualification in packaging engineering or design, industrial design, mechanical engineering, or equivalent.Demonstrated capability and experience in packaging or product design and engineering.Experience in design for global freight and logistics is highly desirable.Ready to make a global impact? Join us.
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive, and inspiring. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace.
About UsAt ResMed (NYSE: RMD, ASX: RMD), we pioneer innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our digital health technologies and cloud-connected medical devices transform care for people with sleep apnea, COPD, and other chronic diseases.
ResMed Corporation is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant!
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