The Manager of Information and Data leads the National Gallery's information management, data, records, and mail services, exploring emerging information management requirements to meet strategic business information and data needs.
This position reports to the Chief Information Officer (CIO) and is responsible for ensuring effective and efficient day-to-day operations and the delivery of high-quality outcomes for modern records and mail services for the National Gallery.
The National Gallery has commenced an ICT transformation agenda with a cornerstone reform project introducing an integrated information system that manages records using MS Teams and Content Manager.
The project involves a large change management program, systems configuration, and review of procedures and instructional material.
The occupant of this role will need to draw on their resilience and extensive skills and experience in information, project, and change management to enable successful adoption by all National Gallery staff.
The National Gallery also manages a large volume of historical paper records pertaining to artists, works of art, provenance, and other culturally significant information, which must be cared for and made accessible to Gallery staff, the public, and researchers.
There is also an ongoing program of work for sentencing and disposal to effectively enable accessibility of these historical records into the future.
The IM team also manages the National Gallery's mail service to support the distribution of our publications, interlibrary loans, priority mail between galleries, and other general mail.
Key Duties:Manage a small team (1 x NGA5) to deliver information management services to the National Gallery, creating a supportive and service delivery-focused environment.Provide organisational leadership and contribute to the National Gallery's strategic direction and development of information management services, including delivering against the National Gallery's ICT Transformation Strategy Roadmap IM activities, reviewing annual priorities, and completing the National Gallery's "NAACheck-up" survey.Lead the implementation of the National Gallery's Electronic Document and Records Management System (EDRMS) to enable the transition from physical to digital records.Develop and maintain information and data management policies and procedures.Manage the information management technology ecosystem, including information and data security controls and appropriate access for staff, undertake information management business system assessments, and contribute to the development of effective risk management plans and policies for information systems.Manage Content Manager, keeping it up to date with appropriate records authorities, business classification scheme, and compliance obligations.Manage and deliver end-to-end file requests, both digital and paper-based, establishing new processes such as 'scan on demand'.Manage the mail function, including screening, collection, self-service support, and couriers.Manage procurements, vendors, and service contracts for information management and mail functions completed by third parties.Manage projects and services in line with the budget.Provide high-level advice to a range of internal and external stakeholders.Support governance committees, working groups, and other administrative duties as requested.
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