Management (Information & Communication Technology)Full timeAbout the companyThe business is an Australian success story. They have worked with purpose and passion developing and maintaining a reputation delivering outstanding value for investors and borrowers. Their mission has been to have an uncompromised focus on the highest quality professional services, delivering with precision supported with the highest level of available resources and systems. With state-of-the-art offices, providing their high performing teams with an environment to perform at their best. They are a tight-knit team with shared values of collaboration, ambition, integrity, adaptiveness and responsibility.About the roleA newly appointed managed service provider is an upgrade from the previous partner and can provide the business with a wider breadth of services. This allows the business to uplift their technology capabilities. The Manager IT will be involved in managing this newly appointed MSP vendor and will hold them accountable against SLA's and KPI's in place.MSP vendor management, the Manager IT will be the conduit between the business and the newly appointed MSP provider. They will be involved with streamlining processes, identifying gaps and managing escalations between the MSP provider and the business acting as an IT advocate being a trusted advisor to the board, executives and other internal stakeholders.On the technology roadmap is a platform uplift allowing the business to scale up and mitigate risk. The IT Manager is accountable and responsible for a smooth transition of this platform and direct, manage and monitor the design and implementation.The impact of project services (PMO) is starting to get traction, and its visibility is increasing within the business. The Manager IT will involve themselves with IT projects and the roll out of new technologies regarding (PMO).Primary ResponsibilitiesPrimary ObjectiveEffective and proactive strategic and day-to-day management of Information Systems, Technology and Infrastructure to support its dynamic business model.IT StrategyIn collaboration with the CFO, IT MSP and executive team, inform the future development of the technology solutions and infrastructure.Preparation of technology budgets.Manage technology financial resources effectively.Represent technology related matters in interactions with internal and external stakeholders.System Delivery and Vendor ManagementWorking with the PMO, ensure Information Systems projects are completed on-time and to specification.Work with the business through diligence, Vendor selection and responsibility of contract negotiation on new system acquisitions and renewal of existing contracts.Ongoing management of Vendors providing software solutions.Effectively manage resources and competing priorities in a fast-paced environment.IT Managed Services & IT DeliveryEnsure the on-going provision of efficient and effective IT Infrastructure through management of technology and managed services support vendors, including best practice in cyber security.Coordinate the functioning of Information Systems by prioritising activities, assigning deadlines and providing technical guidance and assistance to staff as required.Internal Control, Policy Framework & Regulatory Compliance:Responsibility for IT control environment and in ensuring no material deviations noted in the audited GS007 Internal Controls Report or with any reviews of compliance with CPS230.Ensuring compliance with IT related legislation and regulatory requirements.Responsibility for maintaining and developing a broad policy framework consistent with the information technology aspects of our business.Keep up to date with constant changes in information technology applicable to the business.Regularly review and update processes and procedures.Experience, Knowledge & Qualifications:Tertiary qualified in Information Technology, Computer science/engineering (or equivalent).Demonstrated success leading organisational and systems change.Strong foundational knowledge of business systems, integration and data governance, management.In return, you will be joining a business who is ready to invest into their technology practice, has a strong reputation for delivering quality services.
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