Qualified Hospitality and Retail Manager at McDonald's McDonald's in Dubbo, NSW 2830, is a 24-hour fast-food restaurant offering a variety of burgers, chicken, wraps, and breakfast items.
We serve both dine-in and drive-thru customers, providing modern amenities for a comfortable experience.
We are looking for a full-time Hospitality and Retail Manager to join our team.
In this role, you will have a strategic approach to overseeing day-to-day operations, ensuring exceptional customer service, and optimizing performance.
Requirements: · Diploma in Any Field · Must be fully qualified by McDonald's Australia with a certificate in SMX or LTS.
· Minimum 2 years' experience required · Passionate about your work.
· Must be Trustworthy.
· Must be able to work in rotating roster · Ability to work well within fast- paced environment.
Duties you will perform: · Plan menus in consultation with chefs, ensuring variety and quality while adhering to budget constraints · Organize and manage special functions, promotions, and corporate events, ensuring smooth execution and alignment with operational goals · Oversee the purchasing, pricing, and inventory management of goods, ensuring compliance with budgetary guidelines · Maintain accurate records of stock levels, financial transactions, and operational costs · Ensure dining facilities comply with health regulations and maintain a clean, functional, and visually appealing environment · Regularly confer with customers to assess satisfaction with meals, service, and overall experience · Select, train, supervise, and provide feedback to kitchen and waiting staff to ensure high standards of service and efficiency · Develop and implement marketing strategies and promotions to drive sales, enhance brand visibility, and attract new customers · Manage staff schedules in line with operational needs and business demands · Oversee budgeting, cost management, and financial reporting for food, labor, and operational expenses, analyzing profit and loss statements and taking corrective actions as needed · Foster a positive team culture, promoting staff engagement, motivation, and professional development · Ensure timely and effective communication with suppliers, vendors, and contractors to maintain strong working relationships and streamline operations · Lead by example in maintaining operational efficiency, high service standards, and delivering an exceptional customer experience Compensation and benefits: · Salary of $65,835 - $66,500 · Superannuation · Annual Leave · Overtime Pay · Penalty Rates Job Type: Full-time Schedule: 8-hour rotating shifts, as per the roster, and availability is required for various shifts Location: 22-24 Cobra Street, Dubbo, NSW 2830 Join us and be part of a dynamic team at McDonald's Dubbo!