About UsAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations.Today, over 1,400 ASX listed and unlisted clients trust Automic's 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients. In the past two financial years, Automic has won 50% of IPOs and 70% of listed companies who have switched registries.Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.Job DescriptionThe RoleAs Manager, Fund Operations, you will report to the Head of Fund Registry and be responsible for overseeing the live operations delivery of a Fund Registry Pod. You will manage all operational resources, support client onboarding and expansion, and ensure daily SLA compliance.In addition, you will contribute to the development and implementation of standardised procedures, identify opportunities for operational improvement, and facilitate staff training to enhance productivity and reduce risk.ResponsibilitiesAccountable for the delivery of live operations for a Fund Registry PodManagement of all Pod operational resourcesSupport the onboarding and expansion of the Pod client baseManagement of incident reporting processAccepting and meeting Client daily SLAContribute to development and implementation of standardised proceduresIdentify and prioritise development opportunities to deliver operational productivity and risk reductionFacilitate the development of the operational training program and implement across all Pod operational staff - The Automic WayDeliver a 100% fund capacity increase per PodDesired Skills and ExperienceDemonstrated CapabilitiesBachelor's degree in Finance, Business Administration, or a related fieldPrior experience in Fund or Share RegistryStrong understanding of the fund industry and regulatory requirementsExperience managing operational resources and overseeing client onboarding and expansionProven track record of meeting SLAs and delivering operational excellenceAbility to develop and implement standardised procedures to improve operational efficiencyExcellent communication and interpersonal skills to facilitate training and developmentAbility to prioritise tasks and manage multiple projects simultaneouslyStrong leadership skills to motivate and guide a team towards achieving targets and goalsDiversityCreating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours. We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances.Acknowledgement of LandIn the spirit of reconciliation, Automic Group acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.Only applicants with work rights in Australia can be considered for this position. Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check.
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