Job Description
Job Number:Manager Financial Crimes (Job Number: 25000002)
About the role We are seeking a dynamic Manager Financial Crimes to join our team on a 12-month fixed term contract.
In this pivotal role, you will lead the Financial Crimes team to detect, prevent and investigate financial crimes, including but not limited to scams, fraud, money laundering, and terrorism financing.
You will oversee the completion of day-to-day operational activities, training and capability of the team, along with strategic delivery and management of Bank Financial Crimes and AML CTF policies and procedures.
You'll collaborate closely with Bank 1st and 2nd Line teams, as well as Group risk functions, driving impactful initiatives to safeguard the organisation and strengthen its financial crime prevention, detection, and response efforts.
Key responsibilities include but are not limited to: Lead and manage the Financial Crimes team to detect, prevent, and investigate financial crimes, including fraud, money laundering, and other illicit activities.Oversee the completion of AML/CTF and Fraud operations tasks.Develop and implement comprehensive financial crime prevention strategies and policies.Provide training and guidance to staff on financial crime prevention and compliance.Stay up to date on the latest trends, regulations, and best practices in financial crime prevention.Lead member scam education activities.Provide expert advisory and support services to risk owners, assisting in risk identification, mitigation, and the enhancement of business systems and processes.Deliver risk-based financial crimes activities, including controls testing and monitoring, to provide assurance over the business risk profile and alignment with the board risk appetite statement.Collaborate with internal teams and external service providers to drive business initiatives and manage financial crime risks, ensuring alignment with industry standards.Support the preparation of meaningful financial crime reports for key stakeholders, including the Board, and assist in the evaluation and development of relevant policies and procedures.Lead and coach team members, fostering a high-performing, collaborative culture and supporting the development of talent within the team.About you You bring extensive experience in one or all of the following within the financial services sector: Financial Crimes Operations (i.e., Scams, Fraud, and AML/CTF), Payments, and Back Office Bank Operations.
You will have exceptional analytical, organisational, and prioritisation skills.
Your strong member orientation, outstanding stakeholder management abilities, and clear communication skills enable you to engage effectively with people at all levels.
Proven understanding of risk management, audit, or compliance within a financial services institution.Strong ability to apply commercially driven problem-solving skills, sound professional judgment in complex situations, and demonstrate initiative in decision-making.Exceptional skill in identifying links and trends across multiple data sources and varied information.Expertise in interpreting and analysing numerical data and statistical information to drive informed decisions.Demonstrated experience in leading and collaborating within cross-functional teams to achieve strategic objectives.Why join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders.
We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you'll be part of new sustainability initiatives, including a commitment to being a carbon-neutral organisation by 2030.
We've invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home and Car Loans, and many other products and initiatives.
We'll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role.
We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.
Applicants from these and other diverse backgrounds are encouraged to apply.
If you have any support or access requirements, please advise us at the time of applying.
What we offer you: Our employee benefits are designed to enrich your work life, your home, and the community you live in.
Some of these include:
Financial benefits and discounts on a range of banking, assistance, and insurance products.Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events such as MotorFest.A range of flexible working and leave options, including parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, and gender affirmation leave.Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as annual flu vaccinations, corporate health insurance offers, and free and confidential Employee Assistance Program (EAP).Invest in your development with in-house development programs and access to an extensive digital learning platform.Please Note: To objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments, and/or a criminal history check as part of the application process.
If you require any adjustments during the application process, please advise the RACQ Careers team.
RACQ is a 'Circle Back Initiative' employer – we commit to respond to every applicant.
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