Job Description
Location: Melbourne | CBD
Job type: Full time / Ongoing
Organisation: Department of Health
Salary: $134,593 - $180,115
Occupation: Finance
Reference: VG/DH/HFFI/1819318
Exciting opportunity exists to join the Victorian Government's biggest shared service operation. The Common Corporate Support Branch (CCSB) provides corporate services and associated systems to the Department of Families, Fairness and Housing (DFFH) and the Department of Health (DH) under a shared services arrangement. While we're administratively housed within the Department of Health, CCSB forms part of the corporate services delivery capability of both departments. As a valued member of CCSB you will be accountable to the executive level service owner for these services and be responsible for ensuring relationships with suppliers, interactions with key clients and quality of all staff inputs applied to these services from across CCSB meet the service requirements agreed with customers via the DFFH-DH Service Agreement and/or specific projects.
About the role:
Accountable to the executive level service owner for these services, the Manager, Finance and Procurement Systems is responsible for ensuring relationships with suppliers, interactions with key clients and quality of all staff inputs applied to these services from across CCSB meet the service requirements agreed with customers via the DFFH-DH Service Agreement and/or specific projects.
They will ensure all documentation, including Standard Operating Procedures (SOPs), training materials and advice to customers in relation to the service are regularly updated according to their own monitoring and reporting of service levels, staff and customer feedback.
The Manager, Finance and Procurement Systems will provide functional leadership in the corporate systems unit, regularly providing expert advice on changes to policies, strategies, processes, frameworks and potential investments relating to it.
In addition, they will lead a team with specialist expertise and/or skills in corporate reporting systems, having responsibility for all aspects associated with the management of people including performance management and capability development, and contribute to the leadership of the wider branch through their involvement in cross branch knowledge sharing collaboration and people development activities.
Integral to the success of this position will be your capacity to lead teams through change and to drive and implement initiatives and efficiencies that will improve the delivery of services across the department and positively impact the customer service expectation of the department's employees.
The work is fast paced and would suit an individual who is able to lead a team in achieving results whilst responding to a rapidly changing environment.
How you'll make a difference:
Deliver an exceptional customer experience for a diverse range of shared services offered by the CCSB.
Actively contribute by performing complex operational support functions including undertaking analysis, leveraging technical skills to ensure the efficient and successful execution of tasks to meet the demands range of administrative and project support functions, including but not limited to, payroll and payment services, facilities, and assets management; fleet management; technology, information, and records management; procurement and finance.
Utilise corporate systems, databases, spreadsheets and registers using standard software, to support service level agreements.
Contribute to the development and implementation of improved business practices and processes and support the implementation of new business policies and practices.
Provide timely and accurate information to enquiries.
Share responsibility to ensure all documentation, including Standard Operating Procedures (SOPs), training materials and advice to customers in relation to the service are regularly updated according to their own monitoring and reporting of service levels, staff and customer feedback.
Work flexibly and collaboratively across the business to develop and foster strong positive relationships with stakeholders to facilitate a partnership approach.
To be successful in this role you will be passionate about service delivery, able to manage and implement change, strive for continuous improvement, have excellent stakeholder management skills and able to implement organisational strategies to achieve organisational objectives.
What we offer:
The opportunity to perform meaningful work, in a fast paced, inclusive and fun environment!
A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
How to apply:
Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians.
All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at ******. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19. Information provided will be treated in the strictest confidence, in line with our Privacy Policy.
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