MA Services Group, founded in 2011, has a vision of providing high-performing customer-centric services in Security, Cleaning, and Maintenance Services.We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient, and productive solutions that deliver real benefits. Our approach is to always understand the environment we need to operate in, which is why we have trained professionals operating within each state, who can combine their skills with their local knowledge to provide innovative solutions catered to a customer's specific needs.We are seeking a dynamic and detail-oriented Maintenance Service Coordinator to join our team. In this pivotal role, you will oversee and coordinate the day-to-day operations of clients in the maintenance solutions division. Your proactive approach will help us deliver exceptional service and support to our clients, making you an integral part of our success.The successful candidate will have the drive and willingness to work in a fast-paced and complex environment.Key Responsibilities:Coordinate and oversee the maintenance and operation, including managing clients and service providers.Monitor and manage budgets, including tracking expenses and preparing reports.Schedule and supervise routine inspections, repairs, and preventive maintenance activities.Respond to and resolve maintenance-related issues and emergencies quickly and efficiently.Liaise with internal teams and clients to address maintenance needs and provide exceptional customer service.Maintain accurate records of maintenance activities and compliance documentation.Qualifications:Proven experience in maintenance services or a related field for 3 years or more.Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.Excellent communication and interpersonal skills, with a focus on customer service.Knowledge of health and safety regulations and best practices in facility management.Proficiency in using facility management software and Microsoft Office Suite.Ability to work independently and as part of a team in a fast-paced environment.Relevant certifications or qualifications in facility management are a plus.Job Benefits and Perks:M.A. Services Group offers a generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.Location:The position is based in Keilor Park, Victoria.
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