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Join the most recognised and respected residential home builder in SASupport the wider maintenance team with scheduling maintenance workKeswick LocationAt Weeks, we've been building beautiful homes for South Australians for over 30 years.
Every one of these spaces is unique and forms a place where people and families come together to make memories that will last a lifetime.
We believe that by helping to bring these spaces to life is one of the most important jobs of all.
Our company culture is focussed on safety, innovation, and quality.
We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians.
Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home building group.
Building new homes and better futures for Australians is a true honour and so rewarding.
Here are some other rewards and benefits we offer our employees.
Our perks and benefits We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia's leading residential builder and employer of choice in our sector.
We are committed to taking care of our employees, that's why we offer a range of benefits including:
Discount on building a new home through our building brands (after qualifying period)12 weeks paid parental leave for primary carer and 4 weeks paid for secondary carerDiscounted health insurance through nibDiscounts on whitegoodsFitness PassportEmployee assistance programProfessional development and educational assistanceAttractive remunerationAnd so much more!About the opportunity The Maintenance Coordinator reports to the Maintenance Manager and is part of the Maintenance team.
The key focus of this role is managing the inbox to schedule and coordinate 3-month maintenance checks for client's post-handover whilst supporting the wider maintenance team.
More specifically, you will:
Monitor and Maintain the Maintenance inboxLiaise with clients and allocate work to our Assessors/Serviceman for inspections, maintenance service dates and general maintenance requirementsManage calendars and processing of paperwork at the end of each appointmentProduce service requests, purchase orders and inspection reports relating to scope of workComplete follow up calls and emails with customers to ensure completed work satisfaction and provide the customer with their updated inspection reportFollow up on outstanding orders and service requests, which will require outbound calls to our service providersAssist with general administrative duties, including but not limited to scanning, filing and typingAbout you You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger.
In addition, you will:
Have previous experience in a customer support role and exceptional workflow managementShow empathy and communicate with clients and various teams to provide information and updates on maintenance worksPossess outstanding prioritisation, organisational, and planning abilities with the ability to work under pressureHave knowledge of property maintenance, building & construction processes (preferable but not essential)Exhibit a positive attitude with the ability to work independently or within a teamInterested? The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.
Apply today! If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button.
To find out more about NEX Building Group, go to nexbg.com.au or follow us on LinkedIn.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies.
NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes. How do your skills match this job?Sign in and update your profile to get insights.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?Do you have experience in administration?Do you have customer service experience?What's your expected annual base salary?What can I earn as a Maintenance Coordinator?
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