Mainframe Business Specialist
Locations: Australia-Melbourne-Remote Location, AUS-Canberra Remote Location, AUS-Brisbane Remote Location, AUS-Sydney-Pitt St., AUS-Queensland Remote Location
Time Type: Full time
Posted on: 30+ Days Ago
Job Requisition ID: R020439
Job Description: This position is responsible for providing Mainframe subject-matter expertise, thought leadership and solution/technical specialization, in a manner that best positions Broadcom against our competition.
The building of customer, partner, and prospect relationships to better understand their business and IT challenges is critical to the success of this position.
This is an influential role focused on opening key opportunities for our largest mainframe customers.
Lead or participate in a collaborative team environment and demonstrate the ability to work independently with appropriate direction to provide high-quality deliverables and recommendations using relevant best practices.Identify additional product sales and professional services opportunities, assist in solution and proposal development, respond to customer requests for information, and participate in relevant business capture initiatives.Create and implement successful and innovative solution business cases that run, manage and optimize clients' key business processes.Assist Sales with renewals by understanding the value of the solutions to the customer's business and understanding how the use of their environment aligns with the license model.Key Responsibilities: This position must be seen by the customer as bringing tangible value in terms of experience, knowledge, and expertise.
This is achieved through a combination of broad real-world experience and IT industry-specific certifications.
Overall, this position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:
Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs.Financial Targets: Meet or exceed Broadcom's stated financial targets.Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems, and support structure.Professional Development: Demonstrate high-level proficiency and skill.Leadership, Teamwork and Planning: Collaborate with, and effectively run virtual team(s).Preferred Education: Bachelor's degree or global equivalent in Computer Science or a related degree.
Work Experience: Typically, 12 or more years of detailed technical industry related experience.
Experience working with customers, sales personnel and/or customer services.
Experience in the related industry disciplines and technologies and related application experience.
Experience resolving more complex technical issues and integration of multiple products to create solutions.
Skills & Competencies: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations, and by treating customers with dignity and respect.Knowledge and Application of Broadcom's Solution Sets: Possess in-depth knowledge and understanding of Broadcom's Mainframe products and range of solution sets, how to identify the best possible solutions to meet customers' business needs and how to appropriately position Broadcom solutions with customers.Effective Communication: Deliver outstanding oral and written communications that are impactful and persuasive with their intended audience.Business Travel and Physical Demands: Business travel of as-much-as 25 or more percent yearly is expected for this position.
Physical demands: Office environment.
No special physical demands required.
Broadcom is proud to be an equal opportunity employer.
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