Ma Services Group | Loss Prevention Officers (Undercover)

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Founded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Security services, Cleaning and Facilities management, MA Services Group now has the largest Covert team in Australia and we are still growing!
We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions that deliver real benefits. Our approach is to always understand the environment we need to operate in; that's why we have trained professionals operating within each state, who can combine their skills with their local knowledge to provide innovative solutions catered to a customer's specific needs.
We're looking for experienced Loss Prevention Officers/Coverts to support our Clients. Available positions are on a Full Time, Part Time, and Casual capacity.
The Loss Prevention Officer is responsible for detecting and investigating shoplifting and fraud in retail establishments.
The successful candidate will have the flexibility to work on a rotating roster.
Other duties include: Detection and apprehension of offenders. Working in collaboration with Clients and Police. Supporting Client team members and other security services at all times. Deterring theft and reporting missing assets. Responding to emergency situations. Identifying risks and providing mitigation feedback. The ability and confidence to work both autonomously and in a team environment. Frequently producing accurate reports. Skills and experience: Current Security Licence. First Aid Certificate highly desirable. Proven experience in the Loss Prevention and/or Retail industries. Excellent situational awareness and observation skills. Ability to identify patterns and potential behaviors leading to theft. Excellent level of self-presentation and grooming standards. A positive and proactive approach to day-to-day situations. Demonstrated experience in conflict resolution. Evening & weekend availability. Strong written communication skills, including incident report writing. Ability to time manage and work autonomously in a high-paced team environment. High attention to detail. Benefits and perks: M.A. Services Group has a very generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.
Location: The position is located in Melbourne and surrounding suburbs, VIC.
How do your skills match this job? Sign in and update your profile to get insights.Your application will include the following questions:
How many years' experience do you have as a Loss Prevention Officer? Which of the following statements best describes your right to work in Australia? Do you hold a current security licence? Do you have a current Australian driver's licence? Have you completed a qualification in security operations? How many years' experience do you have in the retail industry? Do you have customer service experience? How would you rate your English language skills? #J-18808-Ljbffr


Nominal Salary: To be agreed

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