Store Manager (permanent) | Hobart, Tasmania lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
Job Summary Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. Store Managers build team capabilities to drive strategy and achieve key results for the business. This role is responsible for the talent acquisition strategy, ongoing people development and growth within their community.
Core Responsibilities of the Job Leadership and People Management Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences. Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members. Build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets. Manage the store's hiring process, ensuring a focus on IDEA (inclusion, diversity, equity, and action) and other lululemon priorities. Support ongoing learning and development of all store team members consistently and equitably. Engage in career discussions to support team understanding of growth opportunities. Provide team member recognition, gap assessment, and performance documentation. Plan and prepare team member schedules according to labour requirements and budget considerations. Address employee relations issues, partnering with People and Culture (P&C) team as necessary. Guest Experience and Community Support team members to ensure a great guest experience, including assessing guest needs and providing technical product education. Lead dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Address emergent issues, including guest escalations. Increase brand awareness in the community by cultivating inclusive relationships. Establish and maintain local relationships with ambassadors and community partners. Working with Others Establish supportive and productive relationships with all team members. Collaborate with in-store team members to ensure optimal guest experience. Operations Manage store profit and loss (P&L) in accordance with goals. Plan and execute high-level quarterly and annual planning for store strategy and budget. Plan floor coverage and maintain efficiency of operations. Understand and adhere to safety policies to maintain a safe work environment. Perform work in accordance with applicable policies and regulations. Budget Responsibility: Accountable for controllable budget, labor hours, and sales plan target. People Management: Leadership role directly responsible for all store employees. What We Look For Inclusion & Diversity: Creates/supports an inclusive environment.
Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
Leadership: Able to lead, influence, and inspire others.
Decision Making: Uses logic to evaluate alternatives and make effective decisions.
Adaptability/Agility: Tolerates uncertainty and can change priorities.
Team Building: Develops teams that maximize accomplishments.
Strategic Thinking: Sets strategies aligned to company vision.
Resilience: Remains persistent and recovers quickly from setbacks.
Change Management Leadership: Leads others through change processes.
Business Acumen: Understands business information quickly.
Job Requirements Legally eligible to work in the jurisdiction of the store. Availability Willing to work a flexible schedule. Other Willingness Requirements Willing to work as part of a team and independently. Willing to move through a store for most of a shift. Experience 1 year people management experience. Job Assets (i.e., nice to have; not required) Education: High School diploma or equivalent. Education: Bachelor's degree or equivalent. Experience: 2 years retail or sales management experience. Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person. Our total rewards program is designed to support you in achieving your goals. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, employee discounts, fitness classes, and personal development programs.
Note: availability of benefits may be subject to your location and employment type. The Company reserves the right to alter these benefits at any time without advance notice.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on any classification protected by law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at In your email, please include the position title, the location, and the nature of your request.
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