Lucky North Manager, Mindil Beach Casino Resort Job Locations AU-NT-The Gardens Job ID 2024-37789 Function Gaming Group Position Type Permanent Time Type Full-time Posting End Date 4/1/2025 The Opportunity Delaware North Australia is now hiring a Lucky North Manager to join the team at Mindil Beach Casino Resort.
The purpose of this role is managing the Lucky North team to increase the number of members, the overall visitation and revenue.
The Lucky North Manager will also ensure that guest experience is a positive and memorable.
What we offer THE CITY - Darwin is a tropical paradise with summer all year long.
Just a few steps away from some of the most beautiful National Parks in Australia where hiking, camping or fishing take on a whole new meaning THE OFFICE - A vibrant casino resort set amid 30 acres of tropical gardens and located right on the beach, just a three minute drive from the CBD THE TEAM - We are focused on growing a team that enjoys each other's company and love creating the best work possible TRAINING - Thanks to the Delaware North global network, we have access to thousands of online courses and resources EXTRA'S - Employees are entitled to a complimentary meal every shift, complimentary parking, and generous discounts on spa treatments, dining and accommodation What you will do?
Collaborate with the team to create a marketing plan for Lucky North Club promotions to deliver the required objectives Lead the Executive Host and Host team members to provide effective management of their membership base as well as delivering superior customer experiences for all Lucky North guests Arrange functions and events for Lucky North guests and host as appropriate Work with the analytics team to identify any opportunity for business growth Monthly reporting to executive management on VIP Gaming business Effective management of the Lucky North team members, including Executive Hosts, Hosts and Service staff to achieve a high level of staff engagement, individual development and team effectiveness More about you Strong experience and proven success in a senior gaming management role in a casino environment Experience in data analysis, loyalty or data-base marketing and relationship marketing Experience in developing and staging targeted functions and events that successfully drive increased visitation and spend from high value gambling customers Experience managing a high performing small team that delivers short and longer term growth Solid understanding of gaming machine and table gaming VIP customer segments Who we are Mindil Beach Casino Resort is the leading entertainment destination in the Northern Territory, offering over 600 gaming machines, exciting table games, and diverse dining options.
As Darwin's exclusive five-star beachfront resort, with 152 luxury rooms and unique function spaces, we cater to every occasion.
At Mindil Beach Casino Resort, you'll play a vital role in creating unforgettable experiences for our guests.
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Delaware North is an equal opportunity employer.
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