This pivotal role will help drive operational compliance, reduce shrinkage, and enhance the overall MECCA experience by partnering with external bodies, conducting investigations, and coaching retail teams on best practices.The Role You Could Play:Monitor operational procedures, including cash handling, stock loss, transaction processing, and asset security across stores.Conduct regular store visits and audits, including regular travel interstate and to NZ, providing education and coaching to retail teams on loss prevention and operational risks.Investigate internal and external theft or fraudulent behavior, compiling evidence and working with relevant teams and authorities to resolve issues.Work with MECCAversity to create and deliver training programs for retail teams.Develop and track performance indicators to measure the effectiveness of loss prevention initiatives.Stay informed on industry trends, emerging technologies, and best practices in loss prevention.What You Will Bring:Previous experience in Loss Prevention, Profit Protection, or Operational Lead role.Proven ability to drive initiatives and engage teams across multiple sites and regions.Strong commercial acumen with an understanding of retail KPIs and performance metrics.Excellent understanding of retail policies, procedures, and best practices.Knowledge of internal investigation processes and how to handle theft and fraud incidents.Highly desired: experience working with external legal authorities to resolve theft or fraud issues.Your Life At MECCA:Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn't be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions-focused, innovative, collaborative, and adaptable, and have a bit of fun along the way!Some of our other team member benefits include:Professional development programs and first-class digitised learning offeringHealth and well-being initiativesReward and recognition programsAccess to bonus and incentive programsAccess to quarterly product allowanceThere are also so many other ways in which you'll be made to feel part of the MECCA story as we love to celebrate, surprise, and delight our team along the way.To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit mecca.com.au/careers.
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