About us: Centurion is one of Australia's largest independently owned and operated logistics (3PL) and transport companies.
Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 36 distribution centres and a fleet of more than 2,000 vehicles.
This ensures Centurion provides flexible and reliable supply chain solutions for all our customers.
Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.
Culture and Benefits Permanent full time position based in our well-established Perth Airport Depot (Free Parking) Attractive team benefits, stability, and exciting national growth opportunities Employee Wellness Programs where employee health and wellbeing are put first Car, health, and home insurance discounts to be enjoyed Fast growing organisation, excellent training, progression, and support Tasks & Responsibilities Respond to incoming phone calls and emails from customer and vendors for all enquiries with agreed KPI's.
Enter phone and email bookings and necessary consignment notes for all freight pickups (general, express, interstate, hotshot).
Follow all service requests through to completion, communicating the customers' requirements to all relevant internal stakeholders and communicate all exceptions to the customer.
Liaise with third party transport providers and internal departments regarding coordination of freight requirements.
Investigate, follow up and close non-conformance reports (NCR) in accordance with agreed procedure and timeline.
Assist in the location and preparation of freight in accordance to customer requirements to ensure delivery in a timely manner.
Liaise with operations team to ensure all 'must travel' freight is actioned.
Skills & Experience 2+ years in a similar role (Ideally Transport, Customer Service or Contract Coordinator) within the logistics or supply chain industry.
Proficient in use of Microsoft Office suite of programs.
Exposure to Refrigerated Transport Operations would be ideal Excellent communication skills, both written and verbal.
Ability to think creatively to solve problems and address potential service issues.
Willingness to learn and progress.
Why Centurion?
Centurion is an Australian company in its fifth decade of operation, with a history of involvement in many modern infrastructure projects.
Centurion offers a broad range of logistics services including full end-to-end solutions, lead logistics and off-site receipting for the energy and resource sectors, general freight, warehousing, refrigerated services, retail distribution, logistics support, over-dimensional transport, heavy haulage, specialised projects and time critical services.
Ready to take on a new challenge?
If you feel you have the experience, ability, and skills to take the next step with your career within Centurion, we want to hear from you.
Click Apply now.
