Are you ready to elevate your career in logistics and customer service? Team Global Express is seeking an enthusiastic and dedicated Logistics Coordinator to join our team working onsite with our client Australian Pharmaceutical Industries in Dandenong. In this pivotal role, you will play a crucial part in delivering top-notch transport and distribution services directly from our customer's premises. You'll coordinate the operations of our distribution fleet, ensuring the seamless sortation and preparation of stock while maximizing profitability and productivity. As the key contact point for delivery partners and stakeholders, your expertise will help drive exceptional customer service and operational efficiency. Join us and make a meaningful impact as we continue to set the standard in the logistics industry!
PRIMARY DUTIES & RESPONSIBILITIESEnsure all deliveries presented by the customer each day are allocated to suitable vehiclesEnsure the freight is presented to the drivers in required locations and check for damagesWork closely with customer staff to develop efficiencies, meet KPI's and improve the customer – client relationshipCommunicate allocation plans to stakeholders where requiredCoordinate backup vehicles where requiredManage driver performance including leave and absenteeism across the site, escalating recurring issues to management in a timely mannerDeliver regular toolbox talks and ensure two-way communication with delivery partnersFacilitate training and development of drivers as requiredDevise strategies to ensure service standards are metEnsure all deliveries are completed within the allotted timeframes each dayCommunicate any operational problems to the On-Site Manager as soon as they are identifiedEnsure delivery partner scanning and MDT complianceFacilitate POD retrieval from the drivers on the customer's behalfEnsure driver compliance to all customer and TGE policies and procedures, including HSE and Chain of responsibility obligationsManage driver and vehicle presentation standards to ensure compliance with the customer's requirementsRespond to customer service or operational enquiries by the customer or their stakeholders quickly and effectivelyComplete daily and weekly reports as requiredAbout Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit .
Why TGEWe care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Maori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment processApplying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to noteWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
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