Lodge & Camp Managers | Outback Spirit ToursOnly for registered membersDarwinRemoteAUD 60,000 - 80,000ABOUT US:Australia's leading experiential tourism group, Journey Beyond, operates 14 brands across the country, connecting guests to the land and each other. Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains: The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; and various aquatic adventures. Joining the Journey Beyond family, you will support our business in sharing special places and shaping lasting memories for our guests.Outback Spirit Tours offers unique adventure tours and luxury short stays across Australia. Our adventures capture the essence of Australia, from the rugged red cliffs of the Kimberley to the natural wonders of Tasmania. We operate 9 lodges in remote, beautiful locations, with a team of passionate guides, drivers, and operations staff.ABOUT THE ROLE:As Lodge or Camp Manager, you will shape unforgettable guest experiences in Western Australia, Northern Territory, and Queensland. You will inspire and empower your team to deliver exceptional service, fostering a collaborative environment.Responsibilities include but are not limited to:Manage daily operations with a hands-on approach, ensuring seamless coordination between teams.Develop and implement policies and procedures to enhance efficiency and guest experience.Manage budgets and track expenses to align with business goals.Recruit, train, and build a professional team, providing regular feedback.Ensure adherence to local and state regulations, prioritising safety.Track guest satisfaction using the Net Promoter Score and proactively address issues.Foster relationships with suppliers, owners, investors, and stakeholders.Prepare and deliver monthly reports on operational performance.This is a remote position, and you will be required to live and work at one of our properties for the entire season. We provide all meals and accommodation. Please be aware of the unique challenges of long-term remote living.ABOUT YOU:The ideal candidate will have exceptional leadership and communication skills, with a strong background in financial management and budgeting. You will excel in a dynamic environment, effectively leading diverse teams.Requirements:A true appreciation for nature and commitment to sustainability.Bachelor's degree in hospitality management or related field.Minimum of 5 years of management experience.Proven experience in managing projects and CAPEX works is highly desirable.Experience in delivering high-end food and beverage services.Food Safety Supervisor certificate.Remote First Aid and CPR certificate.Valid commercial driver accreditation for WA/NT/QLD.Proven ability to manage budgets.Proficient in Microsoft Office and resort management software.A National Criminal History Check is mandatory in the recruitment process.BENEFITS INCLUDE:Opportunity to be part of a dynamic and expanding tourism business.Generous discounts on Journey Beyond travel and experiences.Competitive salary package, including accommodation and meals.Study Assistance Program.Parental Leave benefits.Purchased Leave options.Employee Referral Program.Discounts on private health insurance.Access to an Employee Assistance Program.Exclusive discounts on Journey Beyond merchandise.#J-18808-Ljbffr