Local/Regional Subject Matter Expert (SME) - Accounting/Tax/Payment/Payr The Local/Regional Subject Matter Expert (SME) will play a critical role in supporting the growth and operational excellence of the Global Business Services (GBS) team. This role is designed to provide in-depth technical expertise, ensure compliance with local regulations, and maintain high-quality standards in service delivery. The SME will serve as a client-facing representative, reviewing work, onboarding new services, and addressing client inquiries.
Roles & Responsibilities:
Technical Support and Guidance
Provide in-depth technical support to the GBS team, assisting with complex issues related to accounting, payroll, and HR services. Act as the go-to expert on local regulations, ensuring GBS operations are compliant with all relevant laws and standards. Review and interpret changes in local rules and regulations, advising the team on implications and necessary adjustments.
Quality Assurance and Compliance
Review the quality and accuracy of deliverables to ensure compliance with local regulatory requirements and internal policies. Conduct regular audits and quality checks to maintain high service standards. Develop and update Standard Operating Procedures (SOPs) to align with evolving regulatory environments.
Client-Facing Support
Serve as a point of contact for client inquiries, providing professional and timely responses to address technical and compliance-related questions. Participate in client meetings, acting as a trusted advisor to clarify regulatory requirements and address any local compliance concerns. Assist in managing client expectations and communicating complex regulatory concepts in an accessible manner.
Client Onboarding
Support the onboarding of new client services, ensuring a smooth transition and compliance with local requirements. Collaborate with the GBS team and other internal stakeholders to define the scope, timelines, and deliverables for new client services. Ensure all client documentation and service agreements are compliant and up-to-date before onboarding.
Knowledge Sharing and Training
Provide training sessions and workshops to the GBS team on local regulatory updates, technical standards, and best practices. Create and maintain a knowledge base for local regulations to support continuous learning and skill development.
Collaboration and Support
Work closely with the GBS team, regional directors, and other SMEs to ensure cohesive service delivery. Collaborate with internal stakeholders to identify growth opportunities and contribute to strategic initiatives.
Requirements
Minimum 5 years of experience in a similar role with a strong understanding of local regulations. Bachelor's degree in Accounting, Finance, or a related field. Recognized professional accounting qualification (e.g. CPA, ACCA) will be added advantage. Demonstrated expertise in regulatory compliance and local tax, payment, or accounting standards. Proven experience in a client-facing role, with strong communication and interpersonal skills. Strong technical acumen in local accounting, tax and payment regulations. Exceptional attention to detail and commitment to quality. Proficiency in analyzing and interpreting complex regulations and compliance requirements. Effective problem-solving skills and the ability to provide strategic solutions. Strong client management and stakeholder engagement skills. Ability to work independently and manage multiple priorities in a dynamic environment. Fluency in local language and English is required.
About UsGoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations.
What we offer
Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business Results-driven culture: Excel in a result-driven environment that recognizes and rewards high performance Remote work: Embrace flexibility with our remote work environment Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. Wifi: Get your home wifi costs covered, ensuring you are always connected. Annual training: Benefit from an annual training allowance to further your professional development
Ready to take the next step in your career with us? Apply now! #J-18808-Ljbffr