Mortgage accounts - loans admin and service support Full time, permanentDynamic team environment with career pathways availableFlexible/hybrid working arrangements available (Wollongong based)As a result of internal promotions, our Lending Services Administration team are looking for a driven and customer focused individual to assist our members in achieving their financial dreams. As an integral part of this dynamic, fast paced and successful team, you will act as the first point of contact between IMB branches, Lenders, Managers, Assessors and our lending customers in all facets of the mortgage administration process. We welcome your experience within a retail/commercial banking environment to assist us in ensuring all loans and accounts are administered and funded promptly.
The role Providing advice and assistance to our internal and external customers regarding loan payout figures, break out costs, loan statements and terms, lump sum payments and other mortgage related enquiriesCalculating and processing interest reconstructions to mortgage accountsProcessing mortgage insurance payments and refunds related to loan applicationsActioning and preparing requests to discharge securitiesAttending to settlements including liaising with solicitors and mortgageesArranging for production of documents for registrationDaily loan fundingMaintenance of various reports We welcome applications from candidates who meet all or some of the following criteria including Administration skills with a strong eye for detailA positive and can do attitude and who genuinely enjoys helping others and working together to achieve common goalsThe ability to identify issues/roadblocks and work through to effective solutionsThe genuine desire to learn and a mindset for continuous improvementA high level of computer/digital literacy, particularly MS OfficeEffective communication skills both verbally and written, in particular dealing with Third Parties/Legal RepresentativesThe ability to organise and prioritise work to meet deadlines within a structured and regulated banking environmentExperience within a retail/commerical banking environment and in particular residential lending or PEXA settlements is advantageous.About IMB IMB is a leading member owned bank offering a full range of products and services in both retail and business banking. Our purpose is to provide simple, authentic member owned banking, that helps our members and communities be better off and we've been doing so for over 143 years. An award winning and growing organisation, we've donated more than $11.5 million through our Community Foundation to over 850 projects in the communities in which we live.
As an award winning bank and an Employer of Choice for Gender Equality, IMB offers a range of employee benefits, including:
Great training and onboarding Genuine career pathways and opportunity to accelerate your skills and experienceA supportive culture that actively promotes diversity and inclusion and the wellbeing of our employeesDesignated wellbeing daysFriendly and professional team environmentProduct concessionsPurchased leave options.Our Head Office is located in Wollongong and is a fresh, newly constructed state of the art building with great amenities and close to shops, cafes and the beach. The successful candidate will be required to attend the office under our hybrid working model.
Apply now by following the prompts. Applications close May 5, 2024. For further information contact Joanne Seddon, Administration Manager via ****** . Email applications are unable to be accepted.
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