Lloyds Bank - Customer Support - Ipswich
Job Title: Customer Support
Salary: £11,750
Location(s): Ipswich, covering our friendly Ipswich Cornhill, Woodbridge, and Clacton-on-Sea branches
Hours: 17.5 hours a week, including some Saturdays
Working Pattern: Part-time
Job Description Summary: A part-time branch-based opportunity working 17.5 hours per week.
Our colleagues are passionate about making a difference to customers, businesses, and communities – could you join them and help Britain prosper?
As one of our Customer Support colleagues, you'd get the opportunity to earn, learn, and develop within an inclusive organization with genuine values focused on putting people first.
You could be greeting our customers at the welcome desk, helping them at the counter, or working on other branch tasks. And you'll learn to make the most of your best talent – helping people - using our latest in-branch technologies and digital services.
From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.
What You'll Need:
To be honest and genuine, caring about helping people with their finances (no previous banking experience required).
The ability to quickly build relationships to give customers a fantastic experience.
Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
The flexibility to work in branches across the area and Saturdays when needed.
About Working for Us:
Our focus is to ensure we're inclusive every day, building an organization that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%.
An annual performance-related bonus.
Share schemes including free shares.
Benefits you can adapt to your lifestyle, such as discounted shopping.
22 days' holiday, with bank holidays on top.
A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you can have a positive impact as you learn, grow, and thrive? Apply today and find out more.
(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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