Job Category: Banking and Financial Services
Liberty Network Services (LNS) is a wholly owned subsidiary of Liberty Group with over 200 Advisers nationally and growing. LNS is a challenger brand in the broker industry with a unique and highly competitive value proposition and the winner of numerous industry awards. LNS is now in its 12th year of operation and is proud of the exceptional service and support it offers their Adviser Network. A key component of our offering is the high touch support provided by our exceptional team of Network Support Specialists.
Job Description The opportunity As LNS continues to grow we are seeking a highly motivated Network Support Specialist to help support and manage our growing Adviser Network Australia wide. A typical day would include:
Co-ordinating the onboarding of new Advisers, ensuring smooth communication and support throughout the process. Managing induction programs and scheduling training sessions for new team members. Handling inquiries from Advisers to provide them assistance with sales initiatives, commissions, fees and compliance requirements. Collaborating with internal teams to resolve issues promptly, improve processes and contribute to business initiatives. Desired Skills and Experience About you: Exceptional attention to detail. Strong ability to manage competing priorities effectively. Proficient in problem-solving with a solution-focused mindset. Able to demonstrate resilience and the ability to thrive in high-pressure situations. Excellent verbal and written communication skills. Proficiency in Microsoft 365 suite (Word, Excel, Teams, PowerPoint, Planner). Previous customer engagement experience preferably in lending and/or broking. Why Liberty? We offer a collaborative, sociable, conscientious and dedicated culture, a dynamic work environment with ongoing support and training. What's more, we are dedicated to developing our staff to provide a rewarding career.
Liberty Financial is an Equal Opportunity Employer, making employment decisions without regard to race, colour, religion, sex, national origin, age, veteran status, disability, or any other protected class.
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