We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you're joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our hybrid working model and technology enables our people to be close-knit and connected.All about CHUCHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2017, 2018, 2021, 2022 & 2023, Insurance Business Gold Award winner 2016 – 2018 , and 2019 winner of ANZIIF Excellence in Workplace Diversity and Inclusion.Working with CHUWhen you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. To support and reward you, we offer:Work where suits you best - we offer an inclusive and flexible hybrid work modelReal connection and interaction - we offer Company wide team & ConnecCHUn DaysHard work deserves recognition- competitive salary packaging and annual bonus schemeGrow your future savings - employer matched superannuation contributionsTake the stress out of the unexpected – access extra flexible leave for life's ups and downsCelebrate the joy of parenthood - 18 weeks paid parental leaveCut your monthly costs - paid SCI, Life Insurance and Travel InsuranceGrow with us - professional development and study assistanceSupport when you need it most– extensive health & wellbeing initiativesDiversify your experience - Work and Travel Adventure ProgramFamily first - CHU are accredited as a Family Inclusive Workplace 2022-24You can be you - CHU are recognised as an Inclusive Employer 2023/24 by the DCAAbout the roleIn this flexible location role you will manage National Liability Claims, as part of an industry award winning claims team delivering an ethical and economical claims decision that covers policy and legal liability. You will share your knowledge and expertise to develop the capabilities of the wider claims teams.The position is diverse, and includes the following key elements:Manage a portfolio of technical claims, ensuring a "Concierge" claims service on every claimUndertake Broker and Strata Manager claims reviewsOptimise claims timeframes via proactive management, vendor engagements and delivery against KPI'sEnsure quality claims outcomes with strict adherence to company procedures and standardsSupport wider team with liability related advice and technical supportKeep up to date of any legislative changes and ensure compliance to industry regulationsThe successful applicant will have the following skills and experience:Graduate Diploma in Law (or equivalent tertiary qualification)Prior experience (ideally 2 years plus) of liability claims handling (public liability, office bearer, legal defense expenses)Excellent negotiation and conflict resolution skills, coupled with time management and attention to detailExperience working alongside lawyers and other technical expertsAble to apply critical and analytical thinking style to resolve problemsStrong verbal and written communication skillsOur commitment to youAt the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?Have you completed a qualification in law?How many years' experience do you have as a Liability Claims Consultant?Insurance & SuperannuationWith over 40 years of expertise, CHU are a multi-award winning insurance underwriting agency, specialising in providing comprehensive insurance for residential, commercial and community association buildings. We insure almost 1 million properties across Australia, making us a valued and trusted name in the Strata industry for excellent technical skills, strong underwriting results and outstanding customer service. Offering a wealth of experience to the Strata Management and Strata Insurance industry, CHU Services assist Strata Managers, Owners Corporations and Brokers on the entire journey of strata building risk management and maintenance through technical reporting and project management.#J-18808-Ljbffr