Lgt – Private Banking Und Asset Management | Front Of House Supervisor

Details of the offer

LGT Crestone has emerged as a leader in the Australian private wealth sector. Acquired by LGT in 2022, we are now a part of the world's largest family-owned wealth management and asset management group. As a privately owned firm, decision processes are short and structures are stable. Together LGT and LGT Crestone provide the deep trusted relationships of a local firm, with the scale strength and security of a multinational. We provide unprecedented global perspectives, more investment opportunities and fresh expertise in private markets, sustainable investing and intergenerational wealth. No matter your role, your drive, talent, ideas, and vision allow us to support people in achieving financial success. Your Responsibilities Client Kitchen and Serving Maintain and update inventory for food and kitchen supplies, ensuring everything is fully stocked for the following day. Maintain first aid supplies for First Aid Kit. Order catering from external suppliers. Oversee and provide food and beverage service including: General waiting duties. Responsible Service of Alcohol. Maintaining supply and ordering. Assist with preparing and presenting food, including silver service where required. Follow safe food handling procedures. Maintain clean and tidy dining/kitchen areas. Complete all required food safety training to meet company compliance standards. Provide feedback on health, safety and security. Report all incidents immediately and identify and report all hazards. Adhere to and maintain Food Handling standards at all times. Reception Provide the first point of contact for all guests at the Sydney office, representing self and the company positively when communicating with clients. Greet vendors, clients, job applicants, and all other visitors providing exceptional customer service. Ascertain identity of guests while operating with a high level of sensitivity and discretion. Track client appointments, greeting clients and visitors and notifying the appropriate employee of guest upon arrival in a timely fashion. Ensure guests feel welcome and comfortable in the reception area and meeting rooms. Daily setup of the reception area, ensuring magazines & newspapers are displayed on the coffee table. Assist in the planning and preparation of meetings, conferences and audio/visual conference calls to ensure smooth daily operations and ensuring no double bookings. Help the receptionist with managing the meeting rooms, including scheduling, setup and cleaning of rooms, and occupancy awareness. Provide backup when required for any incoming calls on the main switch number and direct them to the appropriate person; take messages as required. Staff Kitchen Maintain and update inventory for kitchen supplies, ensuring everything is fully stocked for the following day. Maintain first aid supplies for First Aid Kit (staff kitchen and advisory). Empty coffee pod recycle bins when external recycle bin is full and book for pickup. Administrative Support Provide administrative support to Head of Facilities including liaising with office suppliers and providers to replenish stock. Provide backup to the receptionist when required to oversee the mail, including administration and delivery of post, courier and scheduled deliveries, internal mail and updating tracking registry. Maintain an adequate inventory of Front & Back of House kitchen supplies and make orders as necessary. Daily restock photocopiers with paper and ensure staplers next to printers are restocked. Recycle toner cartridges and take used cartridges for recycling. Manage all in-house events bookings with the assistance of Event Manager. Book external suppliers (e.g., Catering, AV, chair, glassware, Wilson parking, wait staff, etc.). Book Chifley Tenant Service Requests (after hours AC, lift gongs, cleaners to refresh bathrooms). Prepare and print event marketing materials (name place cards, guest name tags, menu, presentations). Review supplier invoices, review charges to confirm they are correct, and advise charge-out details (e.g., Cost centre or IA code). Manage beverage consumption report. Prepare event debrief report. Manage in-house events report on SharePoint. Facilities Maintain office facilities – lodge Tenant Service Requests for lights, AC, secure bins and events, etc. Lead the building evacuation drill process. Maintain catering and staff kitchen equipment (coffee machines). Manage desk moves with the support of maintenance for heavy lifting and IT staff for desk equipment. Provide ad hoc facilities support to Head of Facilities. About You A minimum of 5 years' experience in a similar role. Exceptional customer service and communication skills. LGT Crestone is committed to the ongoing development of their employees. Your development will be managed and tailored to your role and future career path.
LGT Crestone is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.

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Nominal Salary: To be agreed

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