Level 2 Support Engineer (Escalations)

About the company Situated on the north side of Brisbane but still within 5kms of the CBD, our client has been around for the last 15 years where they have built an impressive portfolio of clients within their niche space.
In recent years they have made a senior appointment which has helped them to redefine their service offering and shake off the traditional Consultancy tarp.
You will be joining the business at a pinnacle time, having grown YoY with revenue (organically), my client is looking for an eager L2 Support Engineer who's ready to challenge themselves and join a great supportive team.
About the role Customer service is something that is important to my client, they are looking for somebody who can treat their customers with respect and provide a good experience.
Coming into this role you will play an integral part of the business where you will be tackling a high volume of escalations, handling calls and responding to tickets within the email que.
The main technology you will be supporting will cover; Windows Server 2016 – 2019  Office365/Exchange Server (2019) Backups & DR technology VMWare – ESXi AD Group Policy LAN/VPNs PowerShell (ideally) Azure (ideally) Industry Certifications will be highly regarded (EG.
Azure Solutions Architect, M365(SharePoint & Teams), Data Automate, Internal DevOps and IA, AZ100, AZ104)     What's in it for you?
Work with a serious Employer that is going somewhere and separating themselves from the norm of traditional MSPs/Consultancies.
Great salary package Be part of the growth/career progression Flexible WFH arrangements Paid Certifications CBD fringe location/Onsite parking Yearly bonus!
To hear more, send your CV to Ryley (0484 546 357) at ******