Level 2/3 Support Technician

Details of the offer

Our Warragul based IT company is looking for an experienced Level 2/3 IT Technician. At LE Computers Warragul, we strive to provide an excellent level of customer service to all our customers including business and residential. We aim to ensure that the products and services we provide have long term considerations and planning in mind, being proactive rather than reactive. To help us support our company ethos and vision, we're looking for the right person with the right level of IT experience who will assist us with looking after all of our customer's IT requirements.As an experienced IT Technician your dedication to ensure customer satisfaction, along with your exceptional work ethic will ensure that you succeed in this role.Minimum Requirements:Have recent experience - Min. 3 years as a level 2-3 technicianHave IT experience in a predominantly non-scripted environmentBe able to "hit the ground running"Be able to think logically & clearlyHave meticulous attention to detail & documentation skillsHave excellent communication & organisational skillsBe an Australian resident & hold a current driver's licenseTo be considered for this role you must have a high level of understanding of:Local servers including Active Directory, Domains & ExchangeHardware & Software fault finding (remotely, in house and onsite)Network infrastructure, routing & fault findingVPNsYour role will involve:Hardware & software fault findingServicing clients via phone, remotely & onsite (Gippsland & Metro)Maintaining your own job list & accurate record keepingWorking within set time framesWhat's in it for you?Utilise a company car, mobile and laptop for any onsite work requiredIf you have any questions about this role, please contact us via email at ******.
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Nominal Salary: To be agreed

Requirements

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