Level 1 and 2 Support Engineers - Managed Services!Join a very reputable and award-winning multi-branch midsize Managed Services Provider (MSP) that is growing from strength to strength!Work in an ever-growing, collaborative, and highly-skilled team of engineers focused on cutting-edge cloud technology. This role offers a supportive management style and culture, with training, development, and career progression opportunities.Location: BrisbaneSalary: $65-85k Base + Super, commensurate with skills and experience.Key Responsibilities:Provide Level 1 and 2 technical support/administration for multiple client environments.Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams.Conduct periodic onsite visits to client sites.Provide continual improvement recommendations.Maintain accurate records and ensure documentation is up to date.Key Requirements:Prior MSP experience with technologies such as Windows, AD, O365, Azure, Outlook/Exchange, VMWare/HyperV, Citrix, Intune, Backup & DR, Networking, and Mac/JAMF (training provided).Networking experience is favorable.Experience working with ticketing and monitoring tools.Must be available for onsite work in Brisbane.Tertiary IT qualifications or industry certifications are favorable but not essential.Very strong interpersonal and communication skills - written and verbal.A friendly, positive, and customer-driven attitude.Ability to multitask and manage competing priorities.Team player, ready to contribute whatever it takes to get the job done.Excellent time management and organizational skills.Enjoys a fast-paced environment and is comfortable with change.What's in it for you?Work with a very reputable and ever-growing MSP.Collaborate and learn from some of the best techs in the business.Access to loads of training, certification, and career development opportunities.Work with some of the most cutting-edge emerging technology.Be part of an open, supportive, and collaborative culture.A TRUE OPPORTUNITY TO SHINE AND BE REWARDED FOR IT!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.#J-18808-Ljbffr