Do you get great satisfaction from supporting customers to achieve significant milestones in their lives?
Whether it's a customer's first home, their fifth, or an investment property, you'll have countless opportunities to support their dreams.
Work for a dynamic, future-focused bank with a strong community focusExcellent opportunities for career progression and ongoing developmentInclusive, supportive, and transparent leadership team with a great employee experiencePermanent, full-time roleAbout the role As a Lending Specialist with Hume Bank, you will work closely with our customers to assess their lending requirements.
By delivering outstanding customer experiences and identifying products that meet their needs, you will be part of a customer-centric team dedicated to building and strengthening customer relationships, as well as generating growth in the local market.
This is a permanent full-time role, based across our branch network in the Albury-Wodonga region.
What you can expect Provide exceptional customer service in a timely and accurate manner and respond to our customer's needs through all stages of the lending cycleProactively identify and match relevant products and services to meet customer needsBuild and maintain strong and effective working relationships with internal and external stakeholdersDevelop and grow local relationships, identifying and nurturing new opportunities within our local and wider communityAbout you Experience within a lending environment as a lender, personal banker, analyst, or similar role would be advantageousAbility to build strong genuine relationships and manage customer interactions from enquiry through to application, and beyondA 'can do' attitude and the desire to be part of a productive, supportive, and collaborative team environmentExisting knowledge of the current responsible lending legislation (desirable)About Us At Hume Bank we've always believed the future is bright.
In 1955 we started as a cooperative investment and building society to help people in our community achieve their dream of owning a home.
Since then, we've grown to be one of Australia's most successful regional banks, receiving awards from Canstar, RateCity, Mozo and Finder, and we still remain 100% customer-owned.
Banking brighter is about more than just banking.
It's about returning our profits back into the community and into the hands of our customers, and leading the way with innovation, technology and changing the future of our industry.
How to apply If you have a true passion for exceptional customer service and can align products and services to meet our customer's financial goals, click apply to submit your application or email your application to .
Applications must contain a resume and cover letter outlining your interest in the position.
If you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway, just make sure to include a cover letter to let us know why you'd be a great fit for the team.
Hume Bank is an equal opportunity employer and welcome and encourage people from all backgrounds to apply.
We are committed to building a culture that is inclusive, providing an ethical and diverse workplace where everyone is respected.
If you require any reasonable adjustments to the recruitment process or the role, please let us know by contacting .
Our process Once the role is closed, we review all applications against the requirements, creating a shortlist for further review.If your application is successful, you may receive an initial screening call to further assess your suitability, before being invited to an interview.We conduct two rounds of interviews, with the first interview being held with the supervisor and a member of our People Team.You may be invited back to a shorter second round interview with the head of the department.
The final stage is to complete some quick compliance checks, before (hopefully) receiving an offer.
We are committed to providing all applicants an outcome for their application.
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