Lending Services Admin Officer - Commercial Support (Retail Banking)Commercial lending administration and service supportFull time with great career pathwaysFlexible/hybrid working arrangements available (Wollongong based)Supportive culture and dynamic team environmentIMB Bank has an exciting opportunity to join our Lending Services Administration team in assisting our members achieve their financial dreams. As an integral part of this dynamic and successful team, you will act as the first point of contact between IMB branches, Business Banking, Lenders, Managers, Assessors and our lending customers in all facets of the administration process for our commercial loans. With four components to this role, Member Support, Mortgage Accounts, Settlements and Securities, we welcome your experience within a retail/commercial banking environment to assist us in ensuring all loans and accounts are administered and funded promptly.The RoleEnsuring a high level of service delivery, providing advice and assistance to our loan customers and staff regarding loan payout figures, break out costs, loan statements, loan terms, lump sum payments and any other mortgage related enquiriesAttending to settlements including liaising with solicitors and mortgageesArranging for production of documents for registrationDaily loan funding reviewProvide guidance on complex loan mattersReview, maintenance and actioning of regulatory and other reportsParticipation in process and project enhancements.We welcome applications from candidates who meet all or some of the following criteria including:Administration skills with a strong eye for detailA positive and can-do attitude and genuinely enjoy helping others and working together to achieve common goalsThe ability to identify issues/roadblocks and work through to effective solutionsThe genuine desire to learn and a mindset for continuous improvementA high level of computer/digital literacy, particularly MS OfficeEffective communication skills both verbally and written, in particular dealing with Third Parties/Legal RepresentativesThe ability to organise and prioritise work to meet deadlines within a structured and regulated banking environmentExperience within a retail/commercial banking environment and in particular residential lending or PEXA settlements is advantageous.About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and has been doing so for over 144 years. An award-winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.At IMB, we are dedicated to providing our people with a supportive and rewarding work environment and we offer a range of benefits including:A supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationProduct concessionsPaid parental leavePurchased leave optionsStudy assistanceGenuine investment in your learning and professional growth.Our Head Office is located in Wollongong and is a fresh, newly constructed state of the art building with great amenities and close to shops, cafes and the beach. The successful candidate will be required to attend the office under our hybrid working model.Apply now by visiting imbcareers.com.au and following the prompts. Applications close November 10, 2024. For further information contact Joanne Seddon, Administration Manager via email.
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