Lending Area Manager

To become number one for customer service Sales and Customer Success Full-time Office | Sydney, NSW, Australia Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. About the role Job Description Lead a high-performing team in NSW Metro Lead, mentor, and coach a high performing team Support the growth of our lending footprint What you'll be responsible for Customer Advocacy and Feedback Adoption and Success Management Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice Account Retention and Expansion Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions Skills you'll need Service orientation Actively seeks and develops strategies to help key stakeholders Problem solving Identifies problems and develops logical solutions that address the problems #J-18808-Ljbffr