About the RoleWe are seeking a dedicated and organized Legal Support Specialist to provide administrative support to our Family, Youth and Children's Law (FYCL) team at Victoria Legal Aid. As a key member of our team, you will play a vital role in supporting the delivery of our client services.
Your responsibilities will include:
Triage client queries at court and in the office, providing information and referrals to the public, legal practitioners, and other community services.Providing legal administrative support to our lawyers, including client data entry, file management, preparation of legal documents, and front-desk reception duties.Performing court work, addressing client inquiries, and assisting with various court-related tasks.About You We are looking for a candidate with:
Experience in providing administrative support, ideally gained within a legal environment, and/or the ability to provide client-focused services in a complex, confidential, and sensitive environment.Strong organizational, problem-solving, and decision-making skills with the ability to prioritize workloads, meet timelines, and work under pressure to ensure efficient and effective delivery of VLA services.Demonstrated communication and interpersonal skills, with the ability to effectively engage with a broad range of internal and external stakeholders.Proven ability to work collaboratively within a team, contributing to a positive and productive work environment.About Victoria Legal Aid We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice, and education with a focus on the prevention and early resolution of legal problems.
We value diversity and inclusion, and we are committed to creating a work environment that is inclusive and respectful of all employees. Our clients come from all walks of life, and we strive to reflect this diversity in our workforce.
Employee Benefits Focus on work-life balance, including flexible working arrangements.Hybrid work from home and office model.Training and professional development opportunities.Excellent salary packaging options, including General Expenses, Meals & Entertainment, and Novated Leasing.Opportunity to join our supportive team environment in modern offices.Access to discounted Private Health Insurance.
