Job Details
2 x full-time temporary roles – 12 months with possibility of extension (willing to consider part time – minimum 3 days per week) 35 hours per week Location: 1 based in Sydney CBD and 1 based in Newcastle (2 roles in Sydney may be considered). Flexible and hybrid working options available. Clerk Grade: 3/4. Base salary $79,032 p.a. to $86,539 p.a. plus superannuation and annual leave loading.
About Us
At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers' lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year. Our Commitment to Diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community, and people from culturally diverse backgrounds. About The Team
The Estate Planning & Administration division is responsible for delivering NSW Trustee & Guardian's commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates. The teams administer assets in accordance with the functions and obligations under the relevant legislation and make legal decisions within legal frameworks and NSWTG's prescribed delegations. The division delivers high quality service using a customer-centred approach and is delivered by: Estate Administration Trust and Powers of Attorney Administration Intestate, Life Estates and Crime Confiscation/Civil Forfeiture administration Wills and Estate Planning
About The Role
You will be a key point of contact for customers and other stakeholders and will provide a range of administrative support services including but not limited to preparation of correspondence, legal documents (such as Wills, powers of attorney and appointment of enduring guardian), data entry, safe custody processes and maintenance of files. For more information about the position, view the role description. About You
As an ideal candidate: You possess strong customer service and communication skills You are confident and experienced in a wide range of administrative duties You take pride in your ability to manage competing priorities in a high workload volume environment, and work collaboratively with stakeholders and other teams
Sound like you? We would love to hear from you! Essential Requirements
Demonstrated experience as a paralegal or in a legal support role Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
What We Offer
NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: Work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing) Various leave options (recreation, parental, and flex leave of up to 24 days per year) Career development including study leave and acting opportunities Access to Fitness Passport and employee assistance program, and annual flu vaccinations
Be part of something bigger. For more information about joining us, visit the Careers page on our website. How To Apply
To apply for this role: Complete the online application via iworkfornsw Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability Answer the following two targeted questions: Describe your experience providing administrative support in a legal environment. Describe a time when you took action to provide a quick and thorough service in response to a customer's request or problem.
Closing Date
Applications close 11:59pm, Wednesday, 25 September 2024. For enquiries about the role, please contact Natalie Darcy - Senior Solicitor Estate Planning via email:
For enquiries about the recruitment process, please contact Antonio Caswell, Talent Advisor on
Please do not send your applications directly via email, LinkedIn or SEEK. Only applications submitted via iworkfornsw will be accepted.
Please Note
If you need an adjustment in the recruitment process, please contact People and Culture via email at
Offers of employment will be subject to reference checks and relevant clearances. A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.
Thank you for your interest in this role. We look forward to receiving your application. #J-18808-Ljbffr