The Firm At Stephen Browne Personal Injury Lawyers, we challenge the "norms" of traditional law firms and are committed to understanding the needs of our clients, pro-actively working to always stand up for the little guy. We're a team of dedicated professionals, whose willingness to think creatively positions us ahead of the pack. The Role Due to an internal promotion, we are looking for a motivated Legal Receptionist to join our growing team in our Perth CBD office. The position is offered as permanent, full-time from our office in Perth CBD, working 8.15am to 5.00pm, Monday to Friday. Responsibilities include, but are not limited to:
Cultivating strong relationships and trust through empathy and understanding, interpreting client needs and connecting them with the right legal team members, whilst based on reception.
Responding to inbound calls, couriers and emails from clients, ensuring they feel looked after, supported and heard.
Ensuring our office's meeting rooms and facilities are kept clean and tidy
Supporting our Legal teams with administrative tasks and optimising the use of internal systems to process information.
Applying your keen eye across general filing, photocopying and archiving management to spot opportunities for improvement so that we can stay ahead of the pack and deliver the best outcomes for our clients.
Actively working as a team player and assisting in ad-hoc responsibilities – your proactive nature to look for work won't go unnoticed here!
Experience and Capability Requirements The role requires a hard-working candidate with an appetite to achieve great outcomes for our clients. The successful applicant will have:
Previous experience within a reception or business support position.
Accurate typing skills with intermediate Word & Excel skills.
Keen eye for detail in your document management and collation skills
You'll be a great communicator both verbally and in writing.
You'll be naturally empathetic and have a resolute passion for helping people, especially those who may be experiencing trauma.
You'll recognise and value the importance of your role in being the gateway to support for clients.
The ability to work 38 hours per week, Monday to Friday, from our Perth CBD office.
What We Offer An established firm with a reputation for excellence, committed to shining a light on injustice, and making the world a better place, one client at a time. Our search is for like-minded people, passionate about giving a voice to those who would otherwise be unheard and putting the client at the heart of all they do. We offer:
Opportunity to reach your potential via clear career pathways.
Competitive remuneration and benefits program.
A progressive and supportive working environment, not afraid to pioneer new ways.
We look forward to receiving your application.
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