At Safe Places, it's all about the young people.
Each child is unique with their own story. So, we tailor care plans and personalise their living environment, surrounded by a carefully selected team of youth workers. Founded in 2006 as a non-profit in Queensland, our reach has expanded to cover New South Wales, Victoria, and Western Australia. To date, we have cared for over 2000 young people. Our philosophy revolves around providing care, support, affection, and hope to young people in our community. We're expanding rapidly and seeking talented team members who share our values and wish to join our community for mutual success.
About the Role The Learning Officer role will be an office-based position located in either Townsville or Cairns with travel to additional sites as required. Due to the nature of the role, we do not offer work from home options.
As a Learning and Development Officer, you will play a crucial role in the organisation's talent development and growth strategy. Your responsibilities encompass a wide range of high-level capabilities that are essential to fostering a culture of continuous learning and professional development within the company.
Facilitate all required training and coaching, specifically for your allocated area; on technical training – regulatory, compliance and Safe Places specific i.e. induction programs, refreshers soft skills – coaching, leadership, communication.Facilitate and coordinate the release of learning solutions in a professional, clear, and consistent approach aimed at improving leadership, behaviours, and performance.Work closely with your area and L&D Manager to identify learning needs and gaps in knowledge among staff members and develop targeted training interventions that align to our L&D Governance requirements.Develop and design a range of training resources for any new Safe Places project which involves learning.Collaborate with other areas of the organisation to align learning with the strategy to deliver a seamless service.Regularly liaise with the RTO partner and their trainers to actively achieve high completion results for Safe Places students who may be currently enrolled in a qualification.About You Our Learning Officer will bring genuine passion to make a difference in the lives of young people and our communities, holding certain attributes and demonstrated knowledge and experience.
Hold a Diploma or higher-level qualification in a Community Service field.Hold a Cert IV in Training and Assessment TAE40116 or be willing to obtain.Be values-based, known for your professionalism, integrity, and trusted advice.Be an excellent communicator with the ability to build strong partnerships.Confidently facilitate a workshop and utilise a variety of learning methods to support the transfer of learning.Excellent interpersonal skills (verbal, written, and listening) with the ability to confidently communicate and interact with all team members to quickly build rapport with stakeholders.Meet deadlines whilst applying strong prioritisation skills to ensure the attention is on L&D interventions that impact the business in the short-term and long-term.Enthusiasm and drive for learning, completing tasks with excellence.Candidates must be eligible to live and work in Australia, hold an unrestricted driver's licence, and must be willing to undergo state-specific checks, including eligibility to work with children and qualifications.
Working at Safe Places In the heart of Safe Places, a harmonious blend of Unity, Support, Responsiveness, Passion, and Professionalism forms the very essence of who we are. When you join our team, you're part of a community that prioritises integrity and professionalism and celebrates diversity. In all we do, we aim to foster an atmosphere of respect, collaboration, and mutual advancement. If this sounds interesting, come join us.
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