Job DescriptionWhy we are looking for youWe are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes.
The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence.What you will enjoy in this role:As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes.Work closely with Senior Director -L&OD and global L&OD team to drive the Associate development agenda for Epsilon India.What you will do:Associate Development:Design and Implement Training Programs: Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels.E-learning Management: Oversee the creation and management of online learning resources, ensuring they are engaging and effective.Evaluation and Feedback: Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes.New Hire Onboarding:Onboarding: Provide thought leadership to the onboarding process to ensure that the NHO is best in class.Orientation Programs: Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures.Buddy System: Program manage the buddy system to help new hires acclimate quickly and effectively.Tracking and Improvement: Monitor the onboarding process and gather feedback from new hires to continuously improve the experience.Early Career Development:Curate/design and deliver Campus to Corporate programs for Interns and New Grads.Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience.Collaboration and Leadership:Performance Management: Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates.QualificationsEducation: Bachelor's degree in Human Resources, Organizational Development, or related field.
A Master's degree is a plus.Experience: Minimum of 3-6 years of experience in learning and development, with a focus on associate development and onboarding.Skills:Sound knowledge of adult learning principles and instructional design.Excellent communication and presentation skills.Proven ability to manage multiple projects and meet deadlines.Proficiency in e-learning platforms and learning management systems (LMS).Strong analytical skills to assess training effectiveness.Ability to build strong relationships and work collaboratively across all levels of the organization.
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