We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.
Like any good mission, this one starts with our people.
Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.
Job OverviewWork type:Full-Time (Permanent)
Location:Brisbane
Job type:Training
Learning & Design Specialist - RampThe Role: As a Learning & Design Specialist, you will design initial, specialised skills and recurrent training course material for Ramp team members across the Virgin Australia Operations Group. Further to Design, this role will support the Academy Trainers to deliver content to our Ramp teams as a secondary portfolio. You will be based at a Virgin Australia head office and you will work closely with the Academy Design, Academy Trainers and Ramp Standards teams amongst others.
As a Learning & Design Specialist, you will be responsible for:
Implementing integrated learning and development packages for our Ramp teams that accurately reflect the needs of the businessDesign courseware including the definition of training objectives, delivery method (e.g. facilitation and computer-based), activities, content, media selection, and assessment instrumentsReview course feedback forms, safety investigations, safety data trends, and audit findings to make improvements or updates to coursewareNetwork and maintain relationships with Subject Matter Experts (SMEs) from the frontlineSupport with delivering classroom and practical training for the Ramp team – Induction, Recurrent and Up-skilling trainingMaintain operational knowledge of the Ramp role, airline regulations, and skillsWhat you need to be successful: Bachelor Degree, Diploma, Cert IV qualification in teaching, adult learning, training & assessment or equivalentIdeally, demonstrated experience in course material design in Airline Ground Operations or an operational roleRamp team member experiencePrevious experience in training – classroom, practical, on the jobStrong understanding of appropriate CASA regulationsExceptional interpersonal skills coupled with the ability to engage and deliver content, and engage stakeholdersAbility to collaborate and build long-term stakeholder relationshipsWhat you'll get from us: Great fares – domestic and international travel benefits for you, your family, and your friends.Industry discounts – lounge membership, hotels, travel insurance, car hire, tours, and retail – you name it, we have a deal for it.Health and wellbeing – access to discounted fitness programs.Corporate health insurance – multiple offers across multiple partners to suit your lifestyle.Diverse career paths and career development.Next Steps: If you are ready for your next challenge and want to be a part of the Flight Standards team, then we encourage you to submit your application now!
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