Essential role enabling our people with onboarding and learning initiatives Join a team that delivers exceptional learning experiences to Motor Claims Part-time opportunity for 22.5 hours per week Brisbane, Melbourne or Newcastle location About the role In this role, you will design and deliver high-quality learning products that align with Suncorp's broader business and departmental strategies. You will collaborate with stakeholders, colleagues, and external vendors to create, develop, and sustain learning solutions that enhance workforce capability. Additionally, you will provide expert advice to ensure learning solutions meet best practice standards, thereby driving improved performance and knowledge across the organisation.
What you'll doUse Suncorp learning methodologies, approaches, tools and resources when designing learning solutionsPrepare learning solutions including detailed learning objectives, evaluation strategy, organisation of proposed content, plan the look and feel, create/write/curate content, and development of materialsProactively research best-practice learning solutions and methodologies to maintain knowledge of learning trendsContribute to refinement and improvement of processes, templates, methodologies, systemsAchieve the most appropriate learning outcome that is fit for purpose within agreed scope, cost, time and qualityWhat you'll bringLearning and Development experience (minimum 2 years)Instructional Design of blended learning solutions and design methodologiesLMS knowledge and eLearning tools such as Lectora, Captivate, or Articulate StorylineVendor Management and Project Management experienceWhat we can offer youVariety of flexible work arrangements and leave optionsIndustry leading 20 weeks paid parental leave and 4 weeks secondary carers leaveGenerous discounts on insurance productsExclusive offers on more than 400 of retailers including Myer, David Jones, Coles and WoolworthsInvest in your brighter future with ongoing study support and career development programsAbout Suncorp Group Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.
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