Essential role enabling our people with onboarding and learning initiatives Join a team that delivers exceptional learning experiences to Motor Claims Melbourne, Sydney, Newcastle or Brisbane location Full time and Part time will be considered About the role In this role, you will design and deliver high-quality learning products using authoring tools and learning methodologies that align with Suncorp's broader business and departmental strategies.
You will collaborate with stakeholders, colleagues, and external vendors to create, develop, and sustain learning solutions that enhance workforce capability.
Additionally, you will provide expert advice to ensure learning solutions meet best practice standards, thereby driving improved performance and knowledge across the organisation.
What you'll do Use Suncorp learning methodologies, approaches, tools and resources when designing learning solutions Design and develop learning solutions including detailed learning objectives, evaluation strategy, organisation of proposed content, plan the look and feel, create/write/curate content, and development of learning materials Proactively research best-practice learning solutions and methodologies to maintain knowledge of learning trends Contribute to refinement and improvement of processes, templates, methodologies, systems Achieve the most appropriate learning outcome that is fit for purpose within agreed scope, cost, time and quality What you'll bring Learning and Development experience (minimum 2 years) Instructional Design of blended learning solutions and use of design methodologies LMS knowledge Proficiency with eLearning development tools such as Lectora, Captivate, Camtasia and Microsoft 360 such as Word, PowerPoint, Excel, Forms Possess a Certificate IV TAE or Tertiary Qualification in Adult learning/Education/HR Related discipline or working towards Project Management and Vendor Management experience What we can offer you Competitive benefits package and excellent work culture Excellent discounts on a range of retail favourite stores as well as insurance products A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave Invest in your brighter future with ongoing study support and career development programs About Suncorp Group Suncorp Group is all about making a difference for people and in the communities, they call home.
Few areas of our business are quite as foundational in making that difference as our Claims teams.
They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.
That takes a special kind of person.
Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple.
Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.