nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
As a Functional Consultant, you will be part of a high-performing professional services team focused on evaluating how the nCino product can best meet our Asia-Pacific clients' needs and working with the Implementation Consultant to oversee the application of a seven-step implementation process with nCino bank and credit union customers.
Responsibilities Learn the Salesforce platform and nCino Bank Operating System ApplicationBecome Salesforce.com certified with at least two different certifications within your first six monthsWork in tandem with your nCino Implementation Consultant to evaluate the needs, processes, and policies of your client base, configure the nCino system in the most efficient way possible to meet those needs, and ultimately implement the system within the institutionOversee all aspects of the software implementation project that typically lasts 10-16 weeksManage daily project load amongst three to four concurrent clients and answer all project related questions in a timely mannerBe able to correctly understand, organise and evaluate the risks and needs of the client to identify large issues, potential obstacles and risksWrite two customer facing nCino Knowledge articles per quarter from issues that have arisen and the solutions identified during the implementation processCreate and manage Project Plans and lead regular Project status meetings for each clientDemo and train customers on the use of the nCino software as part of the implementation processAssist customers with user acceptance testing of the nCino Bank Operating SystemOversee customers when they go-live on the nCino software and manage the handoff to the nCino Support and Customer Success TeamQualifications
Required:
Minimum of 8 years of previous financial industry experience; specifically, a commercial or SBA lending background and familiarity of banking language and processes and a bachelor's degree or a combination of experience, education, & superior performanceExceptional communication skills and an innovative problem solving personalityProven ability to interact and communicate with customers in a professional, positive and constructive way; comfortable with public speaking and leading a meetingAbility and motivation to learn quickly and independentlyStrong organisational skills and ability to prioritize daily tasks, projects and workload to deliver according to the project scheduleStrong analytical mindset; being able to observe a client's current process and analyze how the nCino product will benefit themStrong leadership skills; previous managerial and project management experience preferredAbility to present and explain project specific information to diverse types of audiencesStrong ability to define and document business and functional requirements, business process maps ('As-Is/To be') flows and diagramsFamiliar with APAC banking regulations and governanceAbility to travel 50-75% of the timeAbility to work outside of standard business hours as necessaryDesired:
Experience with CRM systems such as Salesforce.com or systems built on relational databases a big plusIf you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs.
The base salary range for this job is: $148,900.00 - $253,100.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at ******.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
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