Quality Assurance & Control (Manufacturing, Transport & Logistics)Full timeWe are currently seeking Full-Time/Contract Facilitators in our Sydney, Melbourne or Brisbane locations to join our Training Team for Intertek - SAI Global. We are also looking for the below contract specialists.The Lead Facilitator's primary purpose is the delivery of public and in-house training courses in the below discipline:TrainersBrisbane/Perth/Sydney – Tri-cert (Quality Management Systems, Occupational Health & Safety, Environmental Management Systems)Sydney - Food (Specialist role)This role interacts closely with all functional areas of the business and is expected to develop close and positive working relationships, including operations, business development, product development, and marketing.Your Responsibilities:Effective delivery of training programs (at public venues, client premises and virtually via appropriate online delivery platforms).Delivery of Professional TrainingTraining and Assessment of participants against the Australian Qualifications Framework (AQF) and Exemplar Global (EG) competenciesProvide support to candidates who are undergoing assessmentProvide appropriate and timely feedback to participants on assessment resultsSME (Subject Matter Expert) input into existing program enhancement and developmentEffective delivery & facilitation of training courses:Facilitate theoretical instruction and practical training as directed by Intertek SAI Global Assurance Learning teamDeliver all training as per the Intertek SAI facilitator guides & subsequent material updatesUtilise relevant resources to maintain currency of theoretical and practical knowledge of courses deliveredProvide positive and objective feedback to all participants to ensure maximum absorption of learningCultivate leads for the in-house and business improvement during course deliveryLearner management (including pre and post-course assessments):Provide timely feedback to participants as required and follow up all participant issues (onsite or post course) and queries in a timely mannerAssess participants as indicated in all Intertek SAI facilitator guides (and subsequent upgrades)Conduct competency based assessments that meet all Intertek SAI, RTO (registered training organisation) and regulatory requirements (e.g. AQF and EG)Maintain skills and knowledge in accordance with AQF requirements and obligations as an RTO providerParticipation in industry seminars, conferences, and workshops to maintain currency of theoretical & practical knowledgeEnsure currency in knowledge of adult learning and contemporary learning methodology is maintainedContribute positively and constructively to general business improvement including improvements to delivery method, work processes, systems & procedures relating to customer service and cost efficient trainingAssist in driving a consistent and higher standard of delivery across the relevant product portfolio, by acting in a "mentoring" capacity to contract facilitatorsProvision of Subject Matter Expertise in a particular field/domain:Participate in any cross division reviews of product portfolios in the relevant area of expertiseEnsure that preparation for changes to existing materials and the implementation of new courses is undertaken in a timely & professional mannerProvide SME input into the development of new and/or existing training and improvement programs where requiredUtilise and share knowledge with the greater Assurance Learning team to maintain & develop currency of courses delivered e.g. validation & moderation sessionsParticipate and/or deliver "train the trainer" sessions as required for course updates and/or new coursesIdentify and recommend in a positive and constructive manner ongoing improvements to course contentProvide technical and industry expertise in the construction of portfolio strategies and marketing plans, review marketing collateral where necessary, and respond to opportunities to provide input into relevant published works, such as articles, case studies, editorials etc.Ensure that all course administration, assessment marking and other compliance related duties are completed in a timely mannerMinimum Education/Professional Qualifications & Experience Required:Substantial (> 5 years) & current ( Significant adult education experience in a professional services capacityTertiary qualifications in the area of specialisationCertificate IV TAE 2022, 2016 or higher educationVocational qualifications equivalent to the level being deliveredCurrent EG and/or AQF competencies ( Knowledge of the AQF and the Australian VET sectorPost Graduate tertiary qualifications in the area of specialisationDiploma or Tertiary qualifications in Adult EducationMember of appropriate professional bodies and/or associations e.g. AOQ, ASQ, IIA or AICDPersonal Skills:Current computer literacy and proficiency in MS suite of productsStrong interpersonal skills & enthusiasm for adult learning methodologyDemonstrated experience in effective time management skillsCommitment to ongoing professional development (adult learning) and maintaining currency of skills & knowledge (technically specific competencies)Ability to work unsupervisedHigh level of skill in conflict resolutionTeam player with a constructive approach to all team activities, tasks and feedbackAbout Us:As a leading provider of education and training, Intertek SAI Global offers a wide range of training courses delivered to customers across the world every year. Intertek is an Equal Opportunity employer and it is our Company's policy to employ suitably qualified or experienced persons without discrimination against any employee or applicant for employment due to their ancestry, age, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or any other protected group status.We recognise and respect the value and contribution that individuals of different backgrounds, cultures and perspectives bring to our organization and we are committed to providing a positive, safe and inclusive work environment for everyone in our diverse and talented team.Intertek is also committed to ensuring our recruitment process is fair, equitable and accessible for people from all backgrounds. Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply for our vacancies.
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