Pacific Services Group Limited is an Australian-owned, ASX-listed tech company and the leading online tradie marketplace in Australia. They are dedicated to transforming the trade industry and building better lives for everyone. As a Lead Data Analyst - CRM, you will work closely with the senior leadership team and a team of data analysts to plan, prioritize, and deliver immense value to the business. Your role will be crucial in improving their current sales conversion rate. Pacific Services Group Limited offers competitive salary, benefits, and perks, including equity through their Employee Share Program. They provide a hybrid working model, allowing you to work from home 50% of the time. You will have access to their in-house Talent Development team to support your personal career growth and prepare for promotions. The company fosters a dynamic, team-oriented approach that encourages evolving practices and direct engagement with customers. Join Pacific Services Group Limited, take ownership of your work, and drive real change as a market leader in the industry.
In this role you can expect to have the responsibilities:
Identify data commercialization opportunities and develop relevant business cases
Advise on the required setup of hypothesis-driven testing and oversee tests from conception to conclusion
Select, acquire, and integrate structured data from disparate sources to deliver actionable insights
Oversee the activities of data analysts and conduct code reviews to support and coach team members
Collaborate closely with data engineers to produce data assets
Build econometric and statistical models for various business problems using projections, classification, clustering, pattern analysis, and data mining
Develop data quality and data governance within the organization
Research and recommend analytical methods and approaches for wider adoption across the business
Contribute to open-source data projects, whitepapers/research papers
Contribute and advance analytics policy, standards, frameworks, testing methodology, and guidelines within the data team
This role comes with the following benefits:
Competitive salary, benefits, and perks, including equity via their Employee Share Program
50/50 hybrid working model, allowing for work from home
In-house Talent Development team for personal career growth and promotion planning
Dynamic, team-oriented approach with direct engagement with customers
Opportunity to drive real change as a market leader in the industry
This role requires you to have:
Degree qualified in Computer Science, Statistics, Mathematics, or a related qualification
Experience in applying statistical/modelling techniques to real-world data
Hands-on experience in data analytics with a focus on SaaS Product Analysis/Development
Prior experience with Salesforce CRM Analytics and Tableau
Proficient in querying databases using advanced SQL queries and advanced analytics with Python/R
Advanced expertise in using Business Intelligence solutions
Experience with Databricks, DBT, and AWS technologies
Pacific Services Group Limited values diversity and encourages applicants who meet most of the criteria to apply, as they believe in assessing candidates based on their potential, not just on meeting all requirements. They are committed to responding to every applicant as part of the Circle Back Initiative.
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