Help transform the health of millions of people!If you're into solving complex problems, creating seamless andpersonalised customer journeys, and are passionate about health, we'dlove to hear from you! You could be part of the team working to transform... If you're into solving complex problems, creating seamless andpersonalised customer journeys, and are passionate about health, we'dlove to hear from you! You could be part of the team working to transformthe health of Bupa bigger the challenge, the greater the reward – with a supportiveteam, the backing of a global organisation and endless opportunity torealise your potential and positively impact the lives of millions ofpeople, you really will be at the heart of it!What's your role?As the Lead Content Designer, you will be responsible for developing andimplementing strategies and standards that drive content consistency andquality across Bupa Health Insurance digital will coordinate embedded Content Design resources in Digital Sales andPersonalisation value streams that are accountable for the development ofcustomer-focused experiences as part of the Sales and Personalisationinitiatives roadmap. As well as provide advisory and direction around Bupadigital content standards, best practices, and methods in support ofcontent operations across Bupa APAC.What will your day look like?Deliver a data-driven content strategy across multiple channels,touchpoints, and audiences.Lead the Content Design practice of resources assigned and embedded acrossBupa, Health Insurance.Provide direction and decisions with confidence, leveraging an innateunderstanding of customer needs, industry trends, market forces and keytrends.Align headcount to our roadmap by thinking about resourcing: who should bedoing what and when. All whilst ensuring company priorities are beingsuitably supported by the skills and strengths required to execute.Lead a team of Content Designers who collaborate closely with BusinessSponsors, Stakeholders, Product Managers and delivery teams to shape andexecute product roadmaps across a range of product and service assetsmaintained by a Lead Content Designer within the Digital Health Insurance team,you'll help shape the next chapter in how our customers interactdigitally with Bupa to provide them healthier, happier lives.What will you bring?7+ years working in UX content strategy and/or product content design.Tertiary qualification in marketing, communications, writing, journalism,or a similar least 2+ years' experience working in Design Systems.Experience working on large-scale, systemic content challenges.Demonstrated expertise in content design systems, content strategy, contentmodelling, content planning, information architecture, and UX writing.Experience leading, managing, and mentoring creative teams with a provenability to drive a collaborative culture across a dispersed team.Digital content strategy experiences with proven ecosystems (business, content, platform)Information Architecture design experience (Card Sorting, Tree-testing,Quantitative Analysis)Experience with distributed authoring models, publishing consistent,personalised content at scale, aligned to content creation guidelines andquality standards.Strong background in using data and research to optimise contentperformance.A strong team player with sharp attention to detail, a high level ofinitiative, and strong organisational and time management skills.Enterprise CMS Production (Sitecore, Adobe Experience Cloud)experiences.What's in it for you?As well as a competitive salary, a range of Bupa benefits and flexibleworking/ work from home, you'll be challenged and encouraged to will collaborate strongly with colleagues who are committed todelivering exceptional experiences. We trust, respect and considereveryone, knowing your difference will make the difference.Other benefits include discounts on health insurance, as well as access toour new global wellbeing program, Viva. Viva has been designed to help youto live a healthy and happy life. It encompasses a comprehensive health andwellbeing program which includes access to health insurance benefits thatwill assist with covering the cost of medical treatment, information andeducation sessions, and preventative healthcare screening such as annualhealth assessments and skin checks. You will also be eligible to accessvarious discounted products and services through our VIVA will feel happier and healthier working at Bupa!Tagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home When applying state you found this job on Remote Network. #J-18808-Ljbffr
