Organisation: Victorian Civil and Administrative Tribunal (VCAT)
Occupation: Aboriginal and Torres Strait Islander services
Reference: VG/VT0081SB
The Koori Support Officer is responsible for providing cultural and emotional support to Aboriginal and Torres Strait Islander persons accessing VCAT.
This role will contribute towards increased, positive engagement with Victorian Aboriginal Communities, VCAT staff, and Members.
An ability to attend the VCAT Community Based Venues of Oakleigh and Frankston would be highly desirable.
In addition, the ability to attend VCAT locations within the Melbourne CBD as required to provide in-hearing support to First Nations people, VCAT Members, and a range of stakeholders is essential.
The VCAT Koori Support Team is a supportive team of staff who strive to deliver safe, cultural and emotional support, strong referral pathways, and positive engagement with the view to empower Aboriginal persons throughout their VCAT experience.
The Koori Support Team operates within VCAT Support Services with access to a robust suite of professional training, development, and support opportunities in addition to flexibility with respect to base work location.
If you have a passion for supporting Aboriginal & Torres Strait Islander persons across Oakleigh, Frankston, and Melbourne VCAT venues with a commitment to cultural safety and empowerment - this role is for you.
About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial, and administrative functions of Victoria's courts and tribunal, Judicial College, and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the 'Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
VCAT The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes.
VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.
About the Role In this role, you will be responsible for:
Contributing towards the successful operation of the Koori Support Team within the Victorian Civil and Administrative Tribunal (VCAT). Engaging and supporting Aboriginal & Torres Strait Islander persons throughout their VCAT experience. Navigating a range of database and case management operating systems. Participating in various stakeholder meetings and additional forums to provide support, consultation, and guidance regarding projects and operational needs. Establishing, consulting, and maintaining effective working relationships with the Victorian Aboriginal Community and other key internal and external stakeholders, including Government and non-Government agencies, and regularly liaising and negotiating with these stakeholders to proactively identify and resolve issues. About You Applicants must possess knowledge of and/or connections to the Victorian Aboriginal community and an ability to engage and support First Nations persons throughout their VCAT experience.
Experience in utilising a range of case management database and operating systems with well-developed attention to detail.
An ability to manage competing, complex priorities within a dynamic working environment with well-established time management practices.
Operational knowledge of administrative systems such as Outlook, Microsoft Teams, Zoom, incorporating team and individual calendar management.
Possession of a current Driver's License would be advantageous.
This is an Aboriginal Designated position in accordance with Court Services Victoria Designated Positions policy.
This position is classified under 'special measures', section 12 of the Equal Opportunity Act 2010.
A 'Confirmation of Aboriginality' document is required from applicants. How to Apply Click the 'Apply Now' button, ensuring you include the following in your application:
Resume Other Information CSV is the employer of staff at Courts Group.
CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity.
Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling (03) 9032 0500 to speak with a People Services Advisor.
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