Job Category: Project Management Office (PMO) Now is the time to join LeavePlus, as we embark on the transformational process to become the leading digital regulator and administrator of an employee entitlement scheme. Utilising cutting-edge data and digital solutions, we're streamlining, automating, and elevating our processes. By harnessing technological advancements and refining our systems, we're committed to delivering a unique user experience for both our members and our team. We're dedicated to empowering our workforce through continuous learning and professional development, recognising that they are the driving force behind our transformative initiatives. Play a pivotal role in shaping our future as critical thinkers, innovators, and modern regulators. The Knowledge Management Specialist drives the development and implementation of a comprehensive knowledge management framework, leveraging technology and ensuring alignment with organisational goals. Embedding effective knowledge-sharing practices, the role will foster collaboration across departments and enhance decision-making and operational efficiency. Job Description The Knowledge Management Specialist focuses on developing and maintaining knowledge assets, systems, and repositories, requiring strategic oversight, stakeholder collaboration, and the integration of technology solutions. A deep understanding of knowledge management practices, coupled with the ability to embed these processes into the organisation's operations. You will be a skilled communicator, turning complex knowledge management concepts into actionable plans for both technical and non-technical teams. A strong focus on compliance and continuous improvement will ensure that the knowledge management framework supports organisational goals. With strong analytical and problem-solving abilities, you will assess workflows and systems, making informed decisions that enhance both immediate knowledge-sharing practices and long-term business outcomes. As a collaborative team player, you will work closely with cross-functional teams, advocate for best practices, and foster a culture of continuous learning and knowledge-sharing. Your ability to manage priorities and deadlines will be critical in ensuring both short-term success and the long-term sustainability of the knowledge management framework. Desired Skills and Experience Key Responsibilities: Knowledge Management Framework Leadership: Design, implement, and maintain a robust knowledge management framework that aligns with organisational goals, ensuring effective knowledge capture, storage, and dissemination. Knowledge Asset Development & Management: Oversee the creation, organisation, and maintenance of knowledge assets, ensuring they are relevant, accurate, and aligned with compliance standards. Stakeholder Engagement & Collaboration: Build strong relationships across the organisation to gather knowledge requirements, support decision-making, and foster a culture of knowledge-sharing and continuous improvement. Technology Integration & Advocacy: Promote and support the integration of knowledge management tools and technologies into core business processes. Compliance & Continuous Improvement: Ensure all knowledge management practices and systems comply with internal governance and regulatory requirements, while continuously improving knowledge workflows and processes. Training & Capability Building: Provide training, mentoring, and ongoing support to teams to embed knowledge management practices, enhancing organisational capability and efficiency. Skills & Experience: Knowledge Management Expertise: Proven experience in developing and implementing knowledge management frameworks and systems that drive business outcomes. Technology & Tools Proficiency: Expertise in knowledge management technologies and collaboration platforms like Jira, Confluence, and Miro, and an understanding of CRM/CSM systems and decision support tools. Compliance & Governance: Experience ensuring knowledge management systems and processes align with regulatory and governance standards. Analytical & Problem-Solving Skills: Strong analytical capabilities to assess knowledge management workflows and recommend improvements that enhance organisational effectiveness. Adaptability & Continuous Learning: Ability to adapt to changing priorities, stay ahead of industry trends, and continuously improve knowledge management practices to meet evolving business needs. Qualifications Bachelor's degree in Knowledge Management, Information Systems, Business, or a related field. Experience in designing and implementing knowledge management frameworks Familiarity with knowledge management systems, repositories, and tools (including AI technologies). Familiarity with KM systems and AI applications for automating knowledge capture and distribution (desirable) Experience with of data privacy regulations and compliance in the context of knowledge management (desirable) Application Process: To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to our team at LeavePlus. Please note that employment at LeavePlus is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia. LeavePlus is proud to be an Equal Employment Opportunity Employer. #J-18808-Ljbffr