About the roleGrampians Health Ballarat is seeking dedicated individuals to join our team as Residential Services/Environmental Services Assistants. As part of our team, you will play a crucial role in ensuring the efficient provision of cleaning and food services, creating a safe, welcoming, and person-centered environment for our residents.Why Grampians Health?Grampians Health Ballarat is a renowned Aged Care provider, boasting nine Aged Care Communities that have been delivering compassionate care for over 150 years. This includes Jack Lonsdale Lodge, James Thomas Court, Eureka Village Hostel, Geoffrey Cutter Centre, WB Messer, PS Hobson, Hailey House, Talbot Place and Bill Crawford Lodge.We believe that care extends beyond medical needs and we take a person-centered approach to achieve overall wellbeing for our residents. Our team members are valued for their commitment to compassion, connection, and exceptional patient-centered care.As a Residential Services/Environmental Services Assistant, you will be an integral part of our caring team. Key ResponsibilitiesFood Services: Maintain Food Safety Records.Set up kitchen and dining room for meal service.Prepare and serve meals to residents.Hand out and collect meal trays.Make and distribute tea/coffee and fluids to residents.Collect and wash fluid jugs and dishes used during meal service.Complete orders, cook/chill meals, and manage miscellaneous food supplies. Cleaning Services: Mop floors as required.Vacuum according to the cleaning schedule.Collect and dispose of rubbish.Clean lockers and over bed tables in resident rooms.Clean bathrooms and toilets as needed.Spot clean and dust surfaces.Clean windows in common areas.Clean resident rooms and common areas according to the cleaning schedule.Launder resident clothing. Skills and experience Follow Basic Food Safety Practices (HLTFSE001)Demonstrated person-centred care and respectful approach to patients, visitors and staffPrevious experience in a similar role would be preferred, but is not essential Culture & BenefitsAt Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites. Flexible work arrangementsSalary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidaysAccess to discounted health club membershipStaff rewards and recognition programs About Grampians Health Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.Ballarat RegionBallarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes.